We are seeking a detail-oriented and customer-focused Bilingual Open Enrollment Specialist to support our benefits team during the annual open enrollment period. This is a short-term contract opportunity from mid-October to early-November. An ideal opportunity for someone with prior HR, benefits, or customer service experience who thrives in a fast-paced, deadline-driven environment.

Key Responsibilities

Serve as a primary point of contact for employees regarding benefit options, enrollment processes, and deadlines
Provide accurate and timely responses to benefit-related inquiries via phone, email, and chat
Assist employees with navigating enrollment systems and troubleshooting issues
Review and verify enrollment data for accuracy and completeness
Support the administration of health, dental, vision, retirement, and voluntary benefits
Maintain confidentiality of sensitive employee information at all times
Help create or distribute open enrollment communications and materials

Qualifications

Licensed in Health & Life in home state required
Previous experience in HR, benefits administration, or customer service preferred
Bilingual in Spanish
Strong communication and interpersonal skills
High attention to detail with the ability to manage multiple tasks efficiently
Comfortable working with HRIS systems and benefits platforms (e.g., Workday, ADP, or similar)
Proficient in Microsoft Office (Excel, Word, Outlook)
Ability to work independently and meet tight deadlines during peak periods

Preferred Skills

Prior experience supporting open enrollment cycles
Familiarity with employee benefits (medical plans, FSA/HSA, 401(k), etc.)
Ability to quickly learn new systems and processes

Schedule Expectations

Availability during standard business hours, with potential for overtime during peak enrollment deadlines

Holmes Murphy & Associates is an Equal Opportunity Employer.

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