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Job

People Experience Operations & Programs Lead

The People Experience Operations & Programs Lead supports the execution and continuous improvement of employee experience at Barnard College through the effective delivery of talent acquisition, onboarding, systems, and people programs.

Reporting to the Associate Director, People Experience, this role focuses on operational excellence, process improvement, and program execution, ensuring that HR initiatives are implemented efficiently and consistently across the College.

This position serves as a key partner in translating People Experience strategy into action by owning day-to-day operations across recruiting, onboarding, and HR systems (Workday), while supporting broader initiatives related to engagement and employee communications.

Job Description

Talent Acquisition Operations & Execution

Coordinate day-to-day recruitment operations, including candidate tracking and process flow
Support hiring managers to ensure an efficient, consistent, and high-quality recruitment process
Monitor recruitment activity and flag process gaps or delays
Oversee background checks and onboarding readiness in alignment with institutional and compliance requirements for staff and faculty
Contribute to improvements in recruiting workflows, candidate experience, and time-to-fill metrics

Workday & HR Systems

Serve as a primary point of contact for Workday Recruiting processes and workflows
Maintain and support system processes including requisitions, candidate tracking, and onboarding tasks
Provide guidance and training to managers and staff on system usage and best practices
Troubleshoot system issues and partner with HRIS to resolve and enhance functionality
Recommend process improvements to enhance efficiency and user experience

Onboarding & Employee Experience Programs

Coordinate onboarding processes and support new hire orientation for staff and faculty
Ensure a smooth and consistent onboarding experience through established processes
Support ongoing employee experience initiatives, including new hire check-ins and feedback collection
Partner with the Associate Director, People Experience to operationalize engagement and culture initiatives
Support execution of all live and e-learning training initiatives

Data, Reporting & Insights

Track and analyze key HR metrics, including recruitment activity, onboarding progress, and turnover trends
Support development and maintenance of reports and dashboards to support data-informed decision-making
Provide insights and recommendations to improve processes and enhance the employee experience

Communications & Content Development

Support the Associate Director of People Experience in developing communications related to HR programs, processes, and initiatives
Contribute to employee-facing content such as newsletters, guides, and internal resources
Partner with leadership to ensure clear, consistent, and accessible messaging across HR initiatives

Other duties as assigned

Required Qualifications

Skills, Qualifications & Requirements:

Bachelor’s degree in Human Resources, Business Administration, or a related field
3–5 years of experience in HR operations, recruiting, or people programs
Experience managing or supporting HR systems (Workday strongly preferred)
Strong organizational and project management skills, with the ability to manage multiple priorities
Demonstrated ability to improve processes and drive operational efficiency
Strong interpersonal and communication skills, with the ability to work across teams and functions

Preferred Qualifications

Experience in higher education or similarly complex, regulated environments.
Familiarity with applicant tracking systems, onboarding processes, and HR reporting
Experience supporting performance management or employee experience programs
HR certification (SHRM-CP, SHRM-SCP, PHR, SPHR).

Work Arrangement: Hybrid - 3 days in office, 2 days remote, subject to change due to operational needs.

|Salary Range: $85,000 - $95,000

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the College's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Company

Barnard College

Time Type

Full time

Barnard College

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People Experience Operations & Programs Lead