Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

As a Senior Manager, Compensation Operations & Programs, you will play a critical role in delivering core compensation programs that support a fair, competitive, and client focused pay philosophy. Reporting to a Director of Compensation, you will lead the firm’s annual pay planning processes while partnering closely across HR and Technology to ensure operational excellence, strong governance, and an exceptional leader and employee experience.

This role offers the opportunity to lead highly visible programs, influence decisions through trusted partnerships, and continuously improve compensation operations in a complex, data driven environment.

Key Outcomes and Responsibilities:

Lead the firm-wide annual pay planning process, including merit, bonus, and equity programs, ensuring accurate execution and a seamless end user experience
Develop and manage detailed project plans that identify milestones, dependencies, risks, and deliverables across programs
Oversee day-to-day system operations supporting compensation programs, including troubleshooting, issue resolution, and ongoing optimization
Partner closely with Compensation Partners, HR Business Partners, HR Operations, Payroll, Product Development, and HR Technology to deliver pay planning programs effectively and on time
Create clear and intuitive training materials, job aids, and leader guidance to support pay planning participants
Collaborate with Product Development and HR Technology to design and implement approved system enhancements and configuration changes
Support Workday compensation enhancements, including configuration recommendations, testing, and validation
Execute and oversee mass data uploads and corrections related to job changes, salary updates, and compensation adjustments
Manage the bonus accrual process and deliver accurate reporting to Accounting and Finance partners
Support annual compensation budgeting and forecasting processes through data analysis, reporting, and operational execution

What you have

To ensure that we fulfill our promise of “challenging the status quo,” this role has specific qualifications that successful candidates should have.

Required Qualifications:

7+ years of progressive experience in Human Resources, Compensation, or Incentive Compensation within a large, complex corporate environment
Proven experience supporting enterprise-wide compensation cycles, including merit, bonus, and equity programs
Strong working knowledge of Microsoft Excel, PowerPoint, and Word, with the ability to analyze data and communicate insights effectively
Demonstrated analytical and quantitative skills with a strong focus on accuracy and data integrity
Excellent interpersonal and collaboration skills, with the ability to build trusted partnerships across HR, Finance, Technology, and Operations
High attention to detail with the ability to identify issues, assess risk, and ensure consistency across programs
Ability to manage multiple operational workstreams simultaneously, particularly during peak compensation periods
Strong problem-solving skills with the ability to think holistically and anticipate downstream impacts
Clear and effective written and verbal communication skills, including the ability to explain system functionality and impacts to non-technical partners
Hands-on experience with pay planning in Workday or other Human Capital Management systems
Bachelor’s degree in Business, Economics, Human Resources, Statistics, Mathematics, or a related field, or equivalent work experience

Preferred Qualifications:

Experience supporting system testing, user acceptance testing, and data governance within HR or compensation platforms

Charles Schwab

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Sr. Manager, Compensation Operations & Programs