Charter Manufacturing is a fourth-generation family-owned business where our will to grow drives us to do it better. Join the team and become part of our family!

Our HRIS team keeps growing!

Charter Manufacturing is hiring an HRIS Analyst to support our Workday technology!

This is an opportunity for a curious, service-minded HRIS professional who enjoys solving problems, understanding how processes work, and helping people use technology more effectively. You will join a collaborative HRIS team that is continuing to expand its Workday capabilities and learning together as the platform evolves.

We are looking for someone who brings a strong Workday foundation, asks thoughtful questions, enjoys troubleshooting, and is motivated to develop deeper configuration and technical expertise.

Role Summary And Impact

As a Workday HRIS Analyst, you will serve as a front-line partner to HR users and business stakeholders, helping them resolve system issues, improve processes, and make the most of our Workday platform.

You will troubleshoot break/fix issues, support system testing and release activities, contribute to large enhancements and HR projects, and create clear documentation that helps end users successfully navigate the system. You will work across Workday HCM, Recruiting, Benefits, Learning, Talent, Performance, and Advanced Compensation.

This role also supports reporting, dashboards, data views, and analytics used by HR and business leaders. Success will require curiosity, learning agility, strong process thinking, and an interest in continuing to build hands-on Workday configuration capabilities.

Position Specifics

Location: Hybrid opportunity at our corporate headquarters in Mequon, Wisconsin, with three days per week in the office (core days Monday and Thursday)
Travel: Up to 5%
Relocation: Relocation assistance within the United States may be available
Applicants must be authorized to work for any employer in the United States. Charter Manufacturing is unable to sponsor employment visas at this time

Key Responsibilities

Workday Support and Problem Solving

Serve as a front-line HRIS resource for HR users and business stakeholders
Investigate and resolve Workday break/fix issues by evaluating system behavior, business processes, data, and user needs
Identify root causes, recommend solutions, and communicate progress clearly to end users
Partner with users to understand their questions, processes, and desired outcomes
Escalate complex issues when needed and collaborate with internal team members and external partners to reach resolution

Enhancements, Testing, and Releases

Lead new med-low effort and support large WD enhancements, system changes, and HR technology initiatives
Translate HR business needs into clear functional system requirements and specifications
Participate in requirements gathering, solution evaluation, testing, implementation, and post-launch support
Develop and execute test scenarios for enhancements, break/fix solutions, integrations, and Workday releases
Validate that system changes meet business requirements and provide a positive end-user experience
Continue developing hands-on Workday configuration knowledge and capabilities

Projects and Process Improvement

Lead or support HRIS-enabled projects and help manage the prioritization of incoming requests
Provide project management support across the HR technology portfolio
Evaluate existing processes and identify opportunities to simplify, standardize, or improve how work is completed
Partner with stakeholders to understand both the immediate request and the broader business process behind it
Contribute to a team environment focused on shared learning, continuous improvement, and expanding Workday capabilities

Reporting and Analytics

Convert HR business and reporting needs into functional specifications and reporting solutions
Design, develop, and maintain custom reports, dashboards, data views, and analytics aligned with HR strategy and user needs
Support existing HR reports, dashboards, and reporting tools
Ensure reporting solutions provide accurate, useful information for business decision-making
Promote self-service analytics and help HR partners use reporting tools more effectively
Participate in Business Intelligence Center of Excellence meetings and support established data governance standards

End-User Support and Documentation

Create and maintain clear end-user instructions, process documentation, technical documentation, and training materials
Help users understand Workday functionality, reporting tools, and updated processes
Communicate system changes, issue updates, and new functionality in language appropriate for different audiences
Support user adoption by making HR technology easier to understand and use

Compliance

Follow Environmental, Quality, and Safety Management System procedures
Meet essential job requirements with or without reasonable accommodation

What You’ll Need

Bachelor’s degree in Business Administration, Human Resources, Information Technology, or a related field, or commensurate experience
Three or more years of experience working with Workday technology
Workday configuration experience involving break/fix resolutions, enhancements, and release functionality
A service-first approach and focus on the end-user experience
Project management experience
Strong written and verbal communication skills, with the ability to adapt communication for different audiences
Ability to think analytically and troubleshoot basic system functionality across the HR technology ecosystem
Advanced knowledge of Microsoft Office products
Curiosity, learning agility, and a desire to continue building Workday configuration expertise
Ability to understand business processes and connect user needs to practical system solutions
Comfortable working in a collaborative environment where the team is continuing to learn and expand its capabilities

Nice to Have

Functional Human Resources experience
Functional or techno-functional experience in UKG
Quantitative data experience involving data visualization and HR analytics

About Us

Charter Manufacturing is a family-owned steel and iron production and manufacturing company founded in the 1930s. Our will to grow is the foundation of our success. It reflects the dedication of our employees, our commitment to continuous improvement, and the entrepreneurial spirit that thrives throughout the Charter family.

#CharterManufacturing

#CharterCareers

#OneFamilyOneTeam

#Workday

We offer comprehensive health, dental, and vision benefits, along with a 401(k) plan that includes employer matching and profit sharing. Additionally, we offer company-paid life insurance, disability coverage, and paid time off (PTO).

Charter Manufacturing

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