About This Team:

In this role, you will be a vital part of a fast-paced, high-performing People Operations team that is committed to driving measurable business impact. We offer more than just a job; we offer a chance to be at the forefront of global HR strategy and data governance, particularly during periods of exciting corporate growth through M&A.

Job Description/Responsibilities:

Support the day-to-day administration of the Americas benefit programs (e.g., medical, life insurance, disability, retirement and leave programs).
Coordinate benefits onboarding and offboarding processes for employees across multiple countries.
Act as a point of contact for employees and People Operation inquiries related to the Americas benefits.
Support the benefit renewal process across the Americas countries including data gathering, data review, and implementation of program changes
Maintain time off policies including Workday processes ensuring they are up to date and accurate
Draft and maintain benefit communication materials on company intranet and new hire materials for onboarding
Support data gathering for insurance contracts including salary updates and qualified life events
Ensures compliance with governmental regulations related to benefit programs and labor law.
Support the People Shared Service team by providing policy information, process guidance and managing escalated employee issues to proper resolution.
Maintain effective relationships with brokers and vendors at a regional level. Escalate issues appropriately and hold vendors accountable for service and solutions.
Supports M&A activity including gathering data, preparing side-by-sides, and recommendations
Complete benefit surveys for our association memberships
Participate in projects and global programs, as needed
Required Experience/Skills:
Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field and/or equivalent experience.
2–5 years of experience in benefits administration or HR analytics
Expert-level proficiency in Microsoft Excel for data manipulation, modeling, and advanced analysis.
Deep functional knowledge of Google Workspace tools (Sheets, Slides, Docs) for collaborative project tracking and presentation.

Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. NY generally ranges: $100,724-$151,086 CA generally ranges: $105,104-$157,656 All other locations fall under our General State range: $87,586-$131,380 Benefits may vary depending on the nature of your employment with Cloud Software Group and the country where you work. U.S. based employees are typically offered access to healthcare, life insurance and disability benefits, 401(k) plan and company match, among others. This requisition has no specific deadline for completion.

About Us:

Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

Cloud Software Group will consider qualified applicants with a criminal history and conduct the recruiting process in accordance with the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers and San Diego Fair Chance Ordinance. For access to the laws see the following links: California FCA and Los Angeles FCO.

If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.

Cloud Software Group

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Senior Benefits Analyst Americas