When you join Capturis, you're joining a team that's been rooted in Mandan, ND for more than 25 years. As part of the Conservice family, the nation's leading utility management provider, we're backed by the strength, resources, and stability of an industry leader. That means more opportunities, more support, and a future you can build right here at home with the Capturis team you know and trust.

Location: Remote/Hybrid if located in Mandan, ND

Schedule: 7-4 PM CST, 8-5 PM CST, -6 CST

Overview

If you're looking for a chance to use your communication and problem-solving skills in a professional environment, then this is the job for you! Our Account Processors ensure utility provider bills are received in our office in a timely manner and then input the bills into the Conservice database in order to begin processing. We value assertiveness here at Conservice, so you'll need to be dedicated to taking the initiative to resolve complications. If you're looking for a professional and fast-paced environment, apply now to join the Conservice family!

Responsibilities

As an Account Processor you will:

Contact and work with utility providers over the phone and through email
Utilize Conservice software to investigate and locate missing bills
Retrieve bills from utility providers and prepare them to be processed
Phone Use: Medium (Up to 40% of the workday)
Type: Outbound
Ensure method of arriving bills is done through correct processes
Return messages left by vendors and providers as needed
Ability to achieve the standard of 70 billing resolutions per day

Preferred Skills

Excellent telephone and email etiquette
Excellent research and problem-solving skills with a strong attention to detail
Time management and organization
Excellent attendance and punctuality
Familiarity with using a computer and G-Suite
Familiarity with Microsoft Word and Excel

Requirements:

Education & Experience

High School Diploma or equivalent

Conservice LLC

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