Job Description

Who We Are

Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy.  Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world.  The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations. Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world’s top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities. Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally. 

The Role We are seeking a Senior HRIS Analyst with strong expertise in Workday and a proven background in talent acquisition technology to join our growing HR team. This role will serve as a key technical and functional point-of-contact for Workday, supporting the maintenance, optimization, and compliance of our HRIS ecosystem. You’ll work cross-functionally with HR, Talent, and IT to ensure clean data, seamless processes, and actionable insights across all aspects of the employee lifecycle. This position plays a critical role in supporting end-users, maintaining system integrity, developing reports, and providing strategic input on system enhancements. While your scope will be broad, there will be a strong focus on recruiting, onboarding, and goal management workflows. Responsibilities

Act as primary support for HRIS (Workday) operations, including system troubleshooting, data integrity, user support, and testing of system changes.
Serve as the go-to resource for Workday Recruiting, onboarding, job changes, and position management workflows.
Write, maintain, and enhance a variety of reports and dashboards (PTO, employee roster, headcount, etc.) using Workday reporting tools.
Conduct regular audits and partner with HR and payroll to ensure data accuracy and process compliance.
Create and maintain user guides, training materials, and SOPs for HR systems and self-service tools.
Provide day-to-day support and training to both internal HR teams and external users across the business.
Monitor and manage employee workflows and change transactions within Workday, ensuring timely and accurate processing.
Support Workday configuration and assist with small-scale projects or system upgrades as assigned.

Requirements

Minimum of 7 years of direct HRIS experience, including at least 3 years with Workday
1–2 years of experience in business analysis or project coordination roles
Bachelor's degree in HR, Business, or related field (or equivalent experience)
Solid understanding of HR processes, including recruiting, onboarding, and PTO administration
Strong analytical skills with experience in reporting and data validation
Excellent customer service and communication skills

Preferred Qualifications

Workday Recruiting and Onboarding experience strongly preferred
Experience supporting compliance-related workflows (e.g., I-9s, background checks, EEO)
Previous involvement in HR system implementations or optimization projects
Highly organized, detail-oriented, and able to manage competing priorities
Adaptable and collaborative team player

Location

This role is hybrid, in our Los Angeles office. Compensation

The annual base salary for this position is in the range of $135,000 – $148,000 in Los Angeles, CA. This position is also eligible for benefits and a discretionary bonus. Ultimately, the salary may vary based upon, but not limited to, relevant experience, time in the role, business sector, and geographic location, among other criteria. Please talk with a CAA Recruiter to learn more.

Creative Artists Agency, LLC (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), color, religion, creed, gender or sex (including pregnancy, childbirth, breastfeeding or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, genetic information, family and medical care leave status, military or veteran status, marital status, family status, sexual orientation, gender identity, gender expression, political affiliation, an employee’s or their dependent’s reproductive health decision making (e.g., the decision to use or access a particular drug, device or medical service), or any other characteristic protected by applicable law.

The absence of a permanent address is not a bar to employment. The Company does not discriminate against individuals based on housing status, including the absence of a fixed address.

The Company also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities.

CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Creative Artists Agency

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