Job Description:

Title: Workday Associate HRIS Analyst
Full-time Opportunity

Work Model: 100% Remote

Job Description:
Summary:
The Workday Support Specialist/Associate HRIS Analyst reports to the Director, HRIS and is responsible for Tier II production support, HR technology administration, testing, reporting, and foundational Workday configuration activities. This role partners closely with HR Shared Services, Payroll, Benefits, and business stakeholders to resolve issues, enhance business processes, maintain data integrity, and support continuous improvement of the Workday platform.

Education Requirements:
Bachelor’s degree in human resources, IT or related field or equivalent years of experience

Responsibilities:

Investigate, troubleshoot, and resolve escalated cases and requests sent via Help and the Request business processes
Diagnose and resolve issues related to Workday business processes, routing rules, notifications, and inbox tasks
Monitor and support Workday transactions, ensuring timely resolution in accordance with established service level agreements (SLAs)
Document findings, solutions, and recurring issues to improve support efficiency and user experience
Create and maintain foundational organization structures and assist with core HCM configuration activities under the guidance of Senior HRIS team members. on Workday
Support the creation and maintenance of business process notifications, tasks, and document distribution processes
Perform core HCM data loads using (EIB) and validate outcomes for accuracy
Assist with core HCM builds such as Distribute Documents or Tasks and notifications
Create and maintain knowledge articles, job aids and standard operating procedures
Recommend opportunities to improve workflows, user experience, and support processes
Participate in HR technology projects and continuous improvement initiatives
Support reporting requests through Workday delivered and custom reports
Analyze data discrepancies and partner with stakeholders to identify root causes
Participate in audits and data validation activities to ensure system accuracy and compliance
Assist with producing recurring operational and compliance reports
Execute User Acceptance Testing (UAT) and regression testing for Workday releases, enhancements and projects. Operational Support
Perform weekly, monthly, quarterly and yearly system tasks (year-end tasks, audits, alert action steps, etc.)
Participate in HR technology projects and continuous improvement initiatives

Basic Requirements:

2 to 3 years experience in HRIS Level 2 support utilizing cases with service level agreements (SLAs)
1 to 3 years hands-on configuration experience in Workday Core HCM
Proficiency in creating and editing business processes, custom reports and dashboards
Strong Excel and reporting skills
Excellent written and verbal English communication skills
Ability to work across time zones
Highly detail-oriented with strong data accuracy and problem-solving abilities
Comfortable with evolving scope and adapting to additional HRIS skillsets
Experience configuring multiple Workday products preferred but not required
Strong analytical mindset with excellent communication and collaboration skills

Preferred Requirements:

Strong problem-solving skills and ownership mindset
Proactive, positive, and collaborative approach
Analytical mindset with attention to detail and data accuracy
Strong communication and stakeholder management skills
Ability to work under pressure and adapt to evolving role scope
Strong commitment to following SOPs, governance standards, and testing procedures

About Dexian:
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.   

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. 

To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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Pay: $90,000.00 - $110,000.00 per year

Work Location: Remote

Dexian

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