Job Description:

Basic Function:

The Workday Analyst provides technical and business process support to the subject matter experts using various Workday modules, researching and resolving business and process problems and recommending technical solutions to meet requirements.

Position Description:

The Workday Analyst serves as the day-to-day contact for functional subject matter experts, providing technical and business process support. This role works closely with academic and administrative partners to provide functional and technical support within the Workday Platform. The Workday Analyst partners with other departments -- including Human Resources, Finance, Academic Affairs, Student Life, Information Technology Services, and other subject matter experts -- to support business process improvements, reporting, and technical configurations. This role requires a deep understanding of Workday's technical architecture, integration capabilities, and best practices, as well as an understanding of relationships and dependencies between Workday modules, including Human Capital Management (HCM), Payroll, Financial Management, and Student.

Primary Responsibilities:

Collaborate with cross-functional teams -- including ITS personnel, academic administrators, and end-users -- to address intricate system challenges and implement enhancements in alignment with Fairfield University’s strategic objectives
Provide day-to-day support for functional and technical operations in Workday modules, coordinating solutions to system issues and prioritizing system enhancements
Support report development and testing for assigned functional areas
Support Workday integrations business requirements and operations and develop / launch Enterprise Interface Builder (EIB) to ensure seamless data flow between Workday and other systems
Lead business process administration within assigned functional areas
Support for third-party enterprise systems that provide a service within assigned functional areas
Maintain tier 1 support for security and technical requests in assigned functional areas
Configure and maintain Workday modules based on business requirements and develop and execute comprehensive test plans to ensure high quality prior to deployment
Maintain an up-to-date knowledge of Workday products, administration best practices, and agile methodology best practices
Perform regular system audits to ensure data accuracy, integrity, and compliance with University policies and standards
Create and maintain technical business operations documentation, including system design, integration specifications, configuration changes, and system updates.
Assist in developing end-user procedures, guidelines, and training materials within Workday
Lead uptake and testing of Workday releases, updates, and new features, evaluating their potential impact on the University’s processes in assigned functional areas
Research system enhancements and promote adoption in collaboration with the functional areas assigned for continuous improvement
Support projects to roll out new systems, modules, and other functionality, including requirements documentation, design, testing, implementation and training
Maintain up-to-date knowledge of policies, practices, and activities within the assigned functional areas

· Represent assigned functional areas as requested at Data Governance Committee meetings and at cross functional meetings, ensuring data accuracy, consistency, and completeness

Facilitate weekly cross-functional meetings with key stakeholders to manage issues and updates
Assume additional responsibilities as required

Experience:

3-5 years of Workday Platform experience required
3-5 years of relevant experience with Student, Finance, HCM or Payroll operations, one or more areas is desired
1-3 years of Workday report-writing experience
Experience with business intelligence tools such as Power BI and the Microsoft Office suite
Experience with data governance and reporting and/or integration processes, procedures, and best practices.

· Workday Pro Certifications in Student, Finance, Integrations, Reporting and/or Security strongly desired

· Previous experience in an information technology environment

Previous experience in higher education a plus
Workday Implementation experience with other Workday modules such as Workday Student Journeys, Adaptive Insights, Learning, Prism, and Extend a plus

Knowledge and Skills:

Strong leadership, planning, organizational, and project management skills
Self-directed approach with a high degree of initiative to investigate and resolve issues
Excellent organizational and time management skills
Exceptional written and verbal communication skills
Strong attention to details and ability to meet deadlines
Strong work ethic, intellectual curiosity, good judgment, and positive attitude
Strong visual presentation skills
Strong interpersonal skills and a collaborative team member
Experience working closely with non-technical business owners on a technical solution
Ability to understand business processes, workflows, and requirements
Ability to work multiple tasks
Excellent analytical and problem-solving skills
Excellent customer service skills
Envisions and proposes new methods to perform tasks, and accepts new and ongoing initiatives, objectives, and solutions to gain sought-after results
Anticipates and embraces change; demonstrates willingness to achieve, acquire, and utilize new skills and challenging tasks; and is flexible in changing conditions

Education:

BA degree in technology field or commensurate professional experience
undefinedWorking Conditions:On-campus work preferred; remote and hybrid work arrangements will be considered upon request Some occasional travel to Workday training and annual Workday Rising Conference May require occasional evening and/or weekend work Reports To: Director of Enterprise Systems

The expected wage range for this position is $80,000 to $90,000 annually.

Category:

Academic - Adjunct Faculty

Performs such other duties, responsibilities, and activities as required by supervisor and as departmental/University needs indicate.

*Disclaimer

The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties, responsibilities, activities, and/or qualifications required or expected of employees assigned to this job. Duties, responsibilities, and activities may change and new ones may be assigned at any time, with or without notice.

All offers of employment are contingent upon a satisfactory background check.

Fairfield University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Eligible employees may receive health, dental, retirement, paid time off, tuition benefits, and other benefits according to institutional policy. Fairfield University Benefits

Load a resume or CV first, then upload supporting documents including a cover letter at the bottom of the third page under the "My Experience" section where it says to upload a Resume/CV. You will be able to upload up to 5 other documents in this section. You will be unable to edit your application, so please have all documents available before applying.

Faculty Positions: If you need to upload more than 5 documents, please either combine them to upload or email the additional documents to the applicable contact in the job description.

Staff positions: If you need to upload more than 5 documents, please either combine them to upload or email them to hr@fairfield.edu

Fairfield University

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