The Compensation Analyst is responsible for the administration, oversight, and continuous improvement of compensation programs, with a primary focus on collective bargaining agreement (CBA) pay structures and step progressions, Workday day-to-day support, and operational service delivery.

This role serves as a subject matter expert (SME) for compensation processes and systems, provides day-to-day support to the organization, and offers functional (dotted-line) guidance to two hourly Compensation Coordinators. The analyst also plays a key role in advancing compensation operations through automation and AI-enabled solutions to improve efficiency, accuracy, and scalability.

Key Responsibilities

CBA Oversight & Step Progression Administration

Serve as the primary resource for union compensation structures, including step progressions and contract-driven pay rules
Oversee and validate step increases based on eligibility criteria (e.g., tenure, hours worked, contract milestones)
Ensure accurate configuration and maintenance of step plans and union pay structures in Workday
Partner with Operations, Labor Relations, HR, and Payroll to interpret agreements and resolve pay-related issues and grievances
Support contract negotiations and implementations by modeling and testing pay scenarios

Operational & Day-to-Day Compensation Support

Provide daily support for compensation activities including promotions, pay adjustments, job changes, and market pricing
Support and execute annual compensation cycles (merit, bonus, incentives) within Workday
Review and approve complex or high-risk compensation actions
Ensure consistent application of compensation policies, guidelines, and internal equity practices

Help Case & Service Delivery Leadership

Oversee Workday help case intake and resolution for compensation-related inquiries
Ensure cases are resolved accurately and within established SLAs
Handle escalated or sensitive cases requiring deeper analysis or judgment
Analyze case trends to identify process gaps and recommend improvements

Team Coordination (Dotted-Line Oversight)

Provide day-to-day functional guidance to two hourly Compensation Coordinators
Prioritize and allocate workload to ensure timely completion of transactions and cases
Review work for quality, accuracy, and compliance
Coach and train coordinators on Workday processes, CBA rules, and best practices
Support onboarding and documentation of standard operating procedures

Automation & AI Enablement

Identify opportunities to streamline and automate compensation processes using AI and digital tools
Partner with Workday Team and Sr Manager Compensation to implement:
Automated workflows and approvals
Intelligent case routing and response suggestions
Data validation and anomaly detection
Develop automated reports, dashboards, and tracking tools (e.g., step progression trackers)
Leverage AI/analytics tools to support:
Pay equity analysis
Market insights
Operational efficiency improvements

Data Analysis & Reporting

Conduct analyses on compensation trends, step progression activity, and pay equity
Produce standard and ad hoc reporting for HR, Finance, and leadership
Support audits, compliance reporting, and data validation activities

Compliance & Governance

Ensure compensation practices align with CBAs, company policies, and regulatory requirements
Maintain clear documentation and audit trails for decisions and transactions
Support internal and external audits related to compensation programs

Qualifications

Education & Experience

Bachelor’s degree in Human Resources, Business, Finance, or related field
2–5+ years of experience in compensation, HR operations, or HRIS
Strong experience with Workday Compensation required
Experience supporting union environments and CBA administration preferred

Skills & Competencies

Expertise in Workday configuration, transactions, and reporting
Understanding of CBA step progression structures and pay administration
Analytical mindset with strong problem-solving capabilities
Experience with automation tools and AI-driven solutions (e.g., Power BI, Power Automate, Workday tools, or similar platforms)
Advanced Excel skills (data analysis, auditing, tracking)
Strong attention to detail and data accuracy in high-volume environments
Ability to lead work and provide direction without formal supervisory authority
Excellent communication, collaboration, and stakeholder management skills
High level of discretion with sensitive compensation data

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