Job Description

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.

About The Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00

Summary

The Human Resources Reporting & Analytics department is striving to be the catalyst for data-driven excellence in people management. We aspire to transform the way our organization harnesses and leverages HR data to empower informed decisions and optimize our workforce's potential. Our commitment is to provide actionable insights, foster a culture of inclusivity, and enable strategic HR practices that drive sustainable growth and innovation. We envision a future where decisions, policies and actions are empowered by the intelligence we derive from our data and contribute to our company’s success.

Reporting Specialists respond to dynamic and often urgent data requests from stakeholders across HR and business units. They ensure timely, accurate, and insightful reporting while maintaining data integrity and compliance. This role requires agility, technical proficiency, and strong communication skills.

Responsibilities Include

Report Development

Respond to one-time and urgent data requests from HR, Finance, and leadership teams.
Extract, clean, and analyze data from various systems (e.g., Oracle HCM, Power BI, Excel).
Deliver clear, accurate, and timely reports tailored to stakeholder needs.
Develop Dashboards and scheduled reports for leaders across HR and Business Units

Stakeholder Collaboration

Work closely with requestors to clarify reporting needs and define success criteria.
Translate business questions into technical reporting requirements.

Data Integrity & Compliance

Ensure all reports meet data privacy, security, and compliance standards.
Validate data sources and perform quality assurance checks before delivery.

Documentation & Process Improvement

Document ad-hoc request outcomes and identify patterns for potential automation.
Recommend improvements to streamline, automate, or build dashboards for recurring ad-hoc reporting processes.

Tool Proficiency & Learning

Stay current with reporting tools and data platforms used across the organization.
Continuously improve technical skills and contribute to knowledge sharing within the team.

Qualifications At The Analyst Level III Include

Bachelor’s degree in HR, Data Science, or related discipline with 4 years of related experience in reporting or data analysis. In Lieu of a degree, 6 years of related experience is required.
Related experience includes working knowledge of:
- Intermediate proficiency in SQL, Excel, and basic reporting tools (e.g., Oracle HCM OTBI, BI Publisher).
- Able to gather requirements from stakeholders and translate them into technical specifications.
- Designs and develops reports and dashboards with moderate complexity; performs basic testing and validation.
- Demonstrates effective communication and collaboration with HR and business teams.
- Maintains documentation of report development processes and ensures data integrity.
Bachelor’s degree with 7 of related experience in HR reporting or analytics. In lieu of a degree, 9 years of related experience required.
Related experience includes in-depth knowledge of:
- Proficient in SQL, HCM tools, and data visualization platforms (e.g., Power BI, Oracle, Tableau, Workday).
- Independently develops and delivers ad-hoc and recurring reports tailored to stakeholder needs.
- Performs advanced data extraction, cleaning, and validation across multiple systems.
- Leads efforts in process improvement, identifying patterns for automation and streamlining.
- Provides technical support and training to HR staff; ensures compliance with data privacy regulations.

Qualifications At The Analyst Level IV Include

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification

Exempt

FirstEnergy Human Resources Team

FirstEnergy

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