Overview

Frontdoor is reimagining how homeowners maintain and repair their most valuable asset – their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre-qualified professional contractors. American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances. Frontdoor is a cutting edge, one-stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with pre-qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more. For more information about American Home Shield and Frontdoor, please visit .

Responsibilities

Summary: The Lead People Technology Analyst, Total Rewards owns the administration, optimization, and ongoing support of Workday Total Rewards–related modules, including Compensation, Benefits, Payroll support, Time Tracking, and Absence Management. This role serves as the technical center of excellence, partnering closely with Total Rewards, Payroll, WFM Operations, and Strada (in-tenant payroll AMS) to deliver reliable, compliant, and scalable solutions across compensation cycles, benefits enrollment, time and attendance, and leave administration.

Responsibilities:

Workday Compensation

Configure and administer Workday Advanced Compensation, including salary, bonus, equity, and commission plans.
Lead technical execution of annual and off-cycle compensation cycles, including worksheets, eligibility rules, approval workflows, and reporting.
Partner with Total Rewards on compensation structure changes, market adjustments, and pay equity initiatives.

Workday Benefits

Configure and maintain benefit plans, eligibility rules, calculations, and deductions.
Lead technical setup and execution of annual open enrollment, including testing and issue resolution.
Administer qualifying life events and support ACA reporting and regulatory compliance.
Partner with Benefits and vendors on plan changes, rate updates, and carrier implementations.

Payroll, Time, and Absence

Serve as technical liaison between People Technology, internal Payroll, WFM Operations, and Strada.
Support payroll configuration, integrations, and year-end activities (e.g., W-2s, tax updates).
Administer Workday Time Tracking and Absence Management, including accruals, leave plans, overtime rules, and payroll integration during leaves.

System Support & Optimization

Participate in Workday releases, testing cycles, and upgrades related to Total Rewards.
Provide tier-2 support, troubleshoot integrations and data issues, and support audits and compliance requests.
Develop and maintain documentation, process guides, and training materials.
Collaborate cross-functionally on system implementations and continuous process improvement.

Qualifications

Strong hands-on experience configuring Workday Compensation and Benefits.
Working knowledge of Workday Time Tracking, Absence, and payroll integrations.
Experience with Workday business process configuration and workflow design.
Advanced Excel skills for analysis, reconciliation, and reporting.

Preferred: Workday certification (Compensation, Benefits, or Payroll). Project management experience or certification.

Education & Experience: Bachelor’s degree in HR, Business, Finance, or related field. 5–7 years in HRIS or Total Rewards systems roles, including 5-7 years of hands-on Workday experience.

Other/State Specific

This role pays between $98,700/Yr to $130,000/Yr , and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location.

At Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more.

Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.

Frontdoor

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Lead People Technology Analyst - Total Rewards