Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

The Global Compensation Partner is a key member of the Global Total Rewards team, reporting to the SVP Total Rewards. This role partners closely with the Compensation Team Lead, regional Total Rewards partners, HR, Talent Acquisition, Finance, HR Operations, and business leaders to drive the successful execution of global compensation programs and initiatives. The position plays a critical role in translating compensation strategy into execution, ensuring programs are delivered consistently, effectively, and at scale. At Genesys, you will contribute to building fair, competitive, and data-driven compensation practices that support employee engagement and business performance across a global workforce.

Key Responsibilities:

Partner with the Compensation Team Lead to implement and administer global compensation programs and initiatives
Drive ongoing enhancement of compensation policies, practices, and governance frameworks
Serve as a compensation resource for HR, Talent Acquisition, and business stakeholders
Ensure compensation programs align with company philosophy, market practices, and business objectives
Lead key activities for the annual compensation planning cycle, including salary adjustments, incentive payouts, and equity allocation
Partner with the Team Lead to manage budgets, project plans, timelines, milestones, and stakeholder communications
Track deliverables, dependencies, and risks, escalating issues as needed
Collaborate with HR Operations, HRIS, Finance, Payroll, and regional Total Rewards partners to ensure successful execution
Support system testing, validation, reporting, training, and deployment activities
Conduct post-cycle analysis and contribute to continuous improvement efforts
Conduct market pricing, benchmarking, and compensation analyses to support decision making and program effectiveness
Develop reports, dashboards, presentations, and insights for leadership and key stakeholders
Support pay equity analyses, governance reviews, and ongoing monitoring activities
Analyze workforce and compensation data to identify trends, risks, and opportunities
Support the advancement of global job architecture and leveling frameworks
Contribute to job family reviews, leveling assessments, and governance processes
Assist with job evaluations and maintain documentation for consistency across the organization
Maintain job architecture tools, resources, and supporting documentation
Draft and maintain compensation plan documents, policies, procedures, guidelines, and training materials
Develop communication materials for managers and employees related to compensation programs
Ensure documentation is accurate, current, and aligned with program objectives

Required Qualifications:

Bachelor’s degree in Human Resources, Business, Finance, Economics, Mathematics, or a related field
8+ years of progressive experience in Compensation, Total Rewards, HR Consulting, or related disciplines
Experience supporting enterprise compensation programs within a global organization
Strong knowledge of compensation principles, market pricing, salary administration, and governance
Experience with Workday Compensation or similar HRIS platforms
Demonstrated analytical capability with a solutions-oriented mindset and ability to translate insights into actionable recommendations
Familiarity with compensation survey platforms such as Radford, Mercer, WTW, or Korn Ferry
Advanced Excel and reporting capabilities
Strong written communication skills, including experience drafting policies, plan documents, and executive presentations
Experience supporting annual compensation planning cycles and job architecture initiatives
Strong organizational skills with attention to detail and follow-through

Preferred Qualifications:

Experience in a multinational technology, AI, or SaaS organization
CCP, GRP, or related compensation certification

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$107,200.00 - $188,400.00

Benefits:

Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments

Click here to view a summary overview of our Benefits.

Working at Genesys

AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year
A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work
Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support
Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families
Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

What Happens After You Apply

After you apply, here's what you can typically expect:

Our Talent Acquisition team reviews your application with the hiring team
A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview. 
Next, you'll meet the hiring manager and other members of the interview team
We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases
After interviews are complete, our team will follow up with the final steps

Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.

Stay Connected

Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.

Get notified about relevant opportunities.

Be the one building what's next - where AI, experience and impact come together.

Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.

You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

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Global Compensation Partner