About GIS Field Services
GIS Field Services was formed in 1998 and is based in Dallas, TX. GIS provides mortgage field services across five full states: Arkansas, Alabama, Louisiana, Tennessee and Texas. We provide the following types of inspections: Exterior Occupancy Verification, Interior Vacant Walk Through, Insurance Loss Draft, Disaster, Bankruptcy and Sale Date.

Industry
Mortgage Field Services Industry

Experience

Experienced with National providers like MCS, Cyprexx, Service Link, etc.
Operational knowledge in the Mortgage Field services industry
College Degree preferred
Microsoft Excel – need to be very comfortable working with excel (i.e. create pivot tales)
InspectorADE - Extensive back-office InspectorADE knowledge required.

Here is a list of the daily task, duties and responsibilities that the Inspection Manager will be responsible for.

Daily Inspector Updates

Manage and coordinate the inspector network with the intent to identify those inspectors that are not completing work and what might be causing the delay
Send daily late work request messages out to inspectors who have late work in their queue
Maintain the company inspector dashboard with updates from the field
Work with inspectors directly to answer their questions (address location, form questions,

inspection requirements, etc.)

Take inspector phone calls and provide needed information when requested
Assure orders are being completed and managed through InspectorADE
Communicate with Senior Management on a daily basis to relay inspector updates

Past Due Inspection

Using InspectorADE to identify extremely aged inspections
Follow up with inspectors via phone and messaging to determine the delay reason, estimated completion date and overall situation.
Take ownership over extremely aged orders to make sure the inspector is completing them.

Inspection Management

Reassign work between inspectors depending on who is working and who is not working
Coordinate pay and expectations for out of territory fill in work

Follow-Up Needed

Coordinate with inspectors to make sure follow up corrections are getting done
Answer client estimated completed date emails related to follow-up needed inspections
Answer clarification questions for client and inspectors related to follow ups

New Hire management

Track New Hires during first 30 days to make sure that they have clicked download, completed first day of inspections, and check in on them via phone call.
If someone isn't getting their work done, you can have the Director of Recruiting track them down for a status update

Unassigned Queue

Manage Unassigned Queue to assign orders to nearby inspectors
Coordinate pricing and coverage
Communicate holes to VP of Operations so they can work on long term solutions.

Client Communication

Work with clients to provide daily status updates on late inspections.

Other

Senior Management might on occasion have additional tasks that he needs the Company assistance with
Pick up additional duties when Senior Management is out of the office

Workday

8 hours per day (Monday through Friday)
9:00 am – 5:00 pm
This job is a remote job

Benefits

15 days PTO
401K matching
Health Insurance

GIS Field Services

Latest Jobs

Inspection Manager - Remote Position