As the Benefits & LOA Manager you lead the administration, compliance, and delivery of Team Member benefits and leave programs. In your role you will oversee benefits and leave operations, vendor partnerships, Team Member communications, and regulatory compliance while serving as the business owner for Workday Benefits and Absence Management. Your position partners with HR, Payroll, HRIS, Finance, Legal, and external vendors to ensure efficient, compliant, and employee-focused programs that support the Company's total rewards strategy.

Job Description

Essential Functions and Responsibilities:

Lead the administration, compliance, and continuous improvement of the Company's benefits and leave programs, ensuring alignment with business and Human Resources objectives
Serve as the business owner and functional lead for Workday Benefits and Absence Management, including system configuration, business processes, eligibility rules, enrollments, leave plans, reporting, integrations, testing, data integrity, and ongoing optimization
Oversee the daily administration of health, welfare, retirement, wellness, voluntary benefits, and leave programs, including FMLA, state and local leave laws, military leave, personal leave, and other Company-sponsored programs
Partner with HR, Payroll, HRIS, Legal, Finance, IT, vendors, brokers, and third-party administrators to ensure effective program delivery, regulatory compliance, and operational excellence
Manage vendor relationships, audit processes, payroll deductions, billing reconciliations, carrier reporting, enrollment activities, and annual benefits enrollment planning and execution
Provide guidance and resolution for complex Team Member benefits and leave matters, serving as an escalation point for sensitive issues and ensuring a positive Team Member experience
Develop and maintain policies, procedures, training materials, communications, reports, dashboards, and operational documentation to support consistent administration and informed decision-making
Monitor legislative changes, compliance requirements, industry trends, program utilization, and operational metrics, recommending enhancements to improve efficiency, compliance, and Team Member engagement
Lead system testing, implementation, process improvement initiatives, and cross-functional projects related to benefits and leave administration
Create and deliver Team Member and manager communications, educational resources, and training programs that promote understanding, participation, and effective use of benefits and leave offerings
Provide cross-functional support for Benefits, Leave of Absence, and Workers' Compensation programs and serve as a departmental resource during absences, vacancies, and periods of increased workload

Qualifications

Minimum of five (5) years of progressive experience in benefits and leave administration with demonstrated leadership or supervisory responsibilities
Minimum of three (3) years of hands-on experience configuring and administering Workday Benefits and Absence Management, preferred
Prior hospitality, gaming, or multi-location operational experience preferred
Comprehensive knowledge of ERISA, ACA, HIPAA, COBRA, FMLA, state leave laws, and related compliance requirements
Demonstrated experience configuring eligibility rules, benefit events, enrollment workflows, absence plans, accrual schedules, business processes, security roles, notifications, approvals, reporting, and integrations within Workday, preferred
Experience leading Workday annual enrollment configuration, system testing, implementation, and post-deployment validation activities, preferred
Demonstrated experience managing benefit plans, leave programs, vendor relationships, Team Member communications, and compliance activities
Strong analytical, organizational, project management, problem-solving, and decision-making skills
Excellent written, verbal, presentation, and interpersonal communication skills
Ability to manage sensitive and confidential information with discretion and professionalism
Advanced proficiency with Microsoft Office applications and Workday reporting tools

Requirements

At least 21 years of age
Bachelor's degree in human resources, Business Administration, or related field preferred or an equivalent combination of education and experience
Ability to effectively communicate in English, both written and verbal
Obtain and maintain all work cards as required by the company
Verify right to work in the United States

Work Cards

None

Physical Requirements

Occasionally push/pull up to 75lbs.
Occasionally lift and/or carry up to 20lbs. at floor, knee, waist, and chest levels
Occasionally squat, kneel, reach, bend, twist
Frequently sit and work at a desk or computer
Occasionally standing
Frequently walking
Ability to communicate using in-person speech, and telephone
Ability to hear, understand, and distinguish speech and/or other sound in person
Ability to distinguish between shades of color
Constant use of hearing, vision, require a high degree of dexterity

Work Environment Potential Conditions

Indoor
Smoky
Noisy
Exposure to dust, fumes and/or gases

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

Golden Entertainment, Inc.

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Benefits & LOA Manager