Job Description

Job Title: Senior Director, HR Operations & Talent Acquisition

Location: Massachusetts (Hybrid / Travel to 7 regional sites)

Company Size: 2,000 employees across 7 senior living and skilled nursing facilities

Reports To: Vice President of Human Resources / Chief Human Resources Officer

Position Summary

The Senior Director of HR Operations & Talent Acquisition will serve as a key leadership figure overseeing the critical infrastructure of our workforce strategy. This role directly owns Talent Acquisition, HR Operations, and HRIS (Workday) across our 7 Massachusetts-based senior living and skilled nursing communities.

As a data-driven strategist and seasoned program manager, you will lead a team of 8–9 professionals to optimize our high-volume recruitment pipelines, scale our Workday platform, and ensure operational excellence. With a non-union workforce of 2,000 employees, this role requires strong senior leader presence, an ability to translate data into actionable talent strategies, and a passion for supporting the healthcare heroes who care for our residents and patients.

Key Responsibilities & Core Pillars

Leadership & Team Management

Directly lead and mentor a team of 4 Talent Acquisition Specialists, HRIS Team, and 3 HR Administrative Assistants.
Cultivate a high-performing culture focused on accountability, continuous improvement, and empathetic service delivery across all 7 regional sites.
Collaborate closely with executive leadership, facility administrators, and department heads to align HR initiatives with clinical and operational business goals.

Data-Driven Decision Making & Program Management

Establish and track critical HR metrics (e.g., Time-to-Fill, Cost-per-Hire, 90-day retention, system utilization rates, and operational bottlenecks) to present to the executive team.
Design, launch, and manage corporate HR programs aimed at optimizing the employee lifecycle, from targeted onboarding experiences to off-boarding workflows.
Lead complex HR projects, overseeing timelines, stakeholder alignment, budgeting, and change management strategies.

Strategic Talent Acquisition

Oversee the 4-person recruiting team to build proactive talent pipelines for high-turnover, critical healthcare roles (RNs, LPNs, CNAs, and facility leadership).
Modernize sourcing strategies and employer branding initiatives within the Massachusetts healthcare market to position our company as an employer of choice.
Optimize recruitment marketing budgets and agency usage to maximize ROI and reduce reliance on external staffing.

HRIS & Operational Excellence (Workday)

Provide strategic oversight to the Team on Attendance, Recruiting, Benefits, and Onboarding. Partner with other Workday teams at HSL, integration partners and vendors.
Ensure data integrity and compliance across all automated systems, driving the digital transformation of manual processes into streamlined workflows.
Oversee compliance management unique to Massachusetts healthcare regulations, ensuring flawless background checks, license verifications, and reporting.

Required Qualifications & Experience

Experience: Minimum of 8–10 years of progressive HR leadership experience, with at least 3–5 years at a Director or Senior Director level.
Industry Background: Direct experience in Senior Living, Skilled Nursing, Long-Term Care, or Acute Healthcare operations is preferred. Related experience with multiple locations and non-exempt workforce a plus.
Workday Expertise: Proven experience overseeing or heavily utilizing Workday (HCM, Recruiting, Time/Attendance) to drive organizational efficiency.
Scale & Scope: Experience managing HR operations for a multi-site employer of 1,500+ employees. (Massachusetts labor law knowledge is a significant plus).
Education: Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred, or relevant work experience.

Core Competencies

Senior Leader Presence: Exceptional communication skills with the ability to confidently present data, influence executive decisions, and command respect across clinical and corporate environments.
Analytical Mindset: A proven track record of using data, dashboards, and labor metrics to identify trends, solve operational challenges, and build business cases.
Project Management: Highly organized with the ability to manage multiple large-scale initiatives simultaneously without losing attention to detail. The ability to process improve and create work product where none exists. Ability to take a concept, build a solution and implement with strong adoption is required.
Relationship Builder: Capable of balancing a corporate strategic view with a hands-on understanding of on-the-ground facility dynamics. The ability to collaborate as a way to garner support and adoption when implementing new HR process and functionality.
Technology User: Expert level experience in Workday, strong excel experience. Strong use of Microsoft products including TEAMS.

Remote Type

Hybrid

Salary Range

$129,180.00 - $232,524.00

Hebrew SeniorLife

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