Finance

Remote - USA

776317

HubSpot transforms how organizations market and sell — and we’ve also redefined how people work and live through our unique approach to company culture. Headquartered in Cambridge, MA, with employees across the globe, we’re building a company where people can do their best work and grow their careers.

We’re looking for a NAM Payroll Lead Analyst (Level 6) to join our global payroll team. This senior individual contributor will be a subject-matter expert and key partner for our North America (US and Canada) and select LATAM payroll operations. You’ll own complex payroll processes, drive automation and process improvements, and serve as a trusted advisor to partners across Finance and People Operations. This role requires deep technical payroll expertise, a data-driven mindset, and the ability to lead through influence in a fast-paced, highly collaborative, and remote-friendly environment.

Key Responsibilities

Serve as a lead analyst and primary backup for accurate, timely payroll processing across US states, Canadian provinces, and LATAM countries in scope.
Own and review a broad range of payroll items, including base pay, bonuses, equity, benefits, and tax deductions, ensuring accurate configuration and end-to-end processing in Workday.
Monitor and work ServiceNow (SNOW) tickets, ensuring timely, high-quality resolution and a strong employee experience.

Review and approve on-cycle and off-cycle payrolls, validating results against expected outcomes and internal controls (including SOX).
Ensure compliance with federal, state, and provincial laws and labor regulations, as well as HubSpot’s internal policies and control framework.
Lead or support periodic, quarterly, and annual payroll audits, proactively identifying issues and recommending corrective actions.
Support quarter-end and year-end processes in Workday, including tax reconciliations and the accuracy of forms such as W-2s, T4s, and RL-1s.

Act as a key point of contact for employee payroll-related questions, providing clear, empathetic, and timely support.
Partner closely with People Operations, Finance, Equity, and other stakeholders to troubleshoot complex payroll issues and drive root-cause resolution.
Manage and develop strong working relationships with external payroll service providers and vendors, escalating and resolving issues as needed.
Support payroll-related onboarding, training, and process education for new hires and internal stakeholders.

Identify, prioritize, and implement opportunities to streamline and standardize payroll processes, with a focus on scalability and risk reduction.
Lead or contribute to system enhancements, configurations, and testing related to Workday and Workday Releases that impact payroll.
Drive automation and self-service initiatives aligned to our NAM Payroll Roadmap, using data and metrics to measure impact.
Ensure data integrity and reconciliation across payroll systems and upstream/downstream integrations, leveraging reporting and analytics to proactively surface trends and issues.

Back up for end-to-end processing, reconciliation, and reporting for stock-related payroll events (e.g., RSU, ISO, and NQ transactions for the US).
Lead complex and sensitive payroll projects (e.g., regulatory changes, M&A integrations, system rollouts, or new country/state implementations) with minimal oversight.
Provide thought partnership on international payroll regulations and tax considerations for Canada and LATAM, staying current on evolving requirements.
Model a strong sense of ownership, accountability, and judgment; mentor and coach peers informally by sharing best practices, documentation, and expertise.

Qualifications

5+ years of progressive experience in payroll and/or accounting, with significant exposure to US and Canadian payroll; LATAM experience strongly preferred; FPC or CPP preferred.
Workday payroll experience is required, including hands-on processing, configuration familiarity, and participation in release testing or system changes.
Strong knowledge of payroll regulations, tax, and compliance requirements across US states and Canadian provinces; experience with SOX-controlled environments is a plus.
Advanced proficiency in Excel and comfort working with data, reconciliations, and reporting across multiple systems.
Demonstrated ability to lead through influence — owning projects end-to-end, driving process efficiencies, and aligning cross-functional stakeholders without direct people management authority.
Exceptional attention to detail and accuracy, with a track record of identifying, investigating, and resolving discrepancies.
Excellent written and verbal communication skills, with a dedication to providing exceptional customer service to employees and partners.
Proven experience identifying and implementing process improvements, automation, or self-service capabilities in a payroll environment.
Openness to leveraging AI and automation to streamline repetitive tasks and drive high-impact results.
Self-starter who can operate independently and collaboratively in a remote, fast-paced, and global environment.

Leadership and Mentorship

We recognize that leadership shows up in many forms. In this Level 6 role, you’ll:

Act as a senior subject-matter expert for NAM payroll topics.
Informally mentor peers by sharing knowledge, reviewing work, and contributing to documentation and training.
Lead cross-functional initiatives that improve quality, controls, and the employee experience, even without direct reports.

AI-First & Systems Focus

Leverage Workday and AI-driven tools to automate payroll processes, reduce manual effort, and improve accuracy
Identify opportunities to use automation and AI to streamline calculations, validations, and reporting
Use payroll data to provide insights and improve decision-making across Finance and HR
Continuously evaluate and improve systems, integrations, and data flows across payroll, HRIS, and finance tools

Pay & Benefits

The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.

Benefits are also an important piece of your total compensation package.

At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

Annual Cash Compensation Range:

$86,200—$137,900 USD

We know theconfidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

HubSpot Careers
Life at HubSpot on Instagram

HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

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