At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.

We have an incredible team at Klaviyo - collaborative, diverse, fun - and we won't settle for less. We're looking for a HRIS Managerto join our team. This is equal parts systems thinker, problem solver, and leader.

If you like untangling messy processes, building smarter systems, and improving user experiences, you'll thrive here. This role will report directly to the Senior Manager, People Technology and play a key part in shaping how People Technology supports Klaviyo employees globally through thoughtful system design, strong team leadership, and a focus on leveraging AI to drive smarter, more scalable solutions.

What you'll do:

Own your domain

Be the go-to owner for your Workday modules
Utilize your team to configure, optimize, and continuously improve how these modules work together
Drive enhancements, releases, and fixes, not just maintain the status quo
Heavy focus on improving the end user experience (employee, manager & stakeholder personas)
Manage and drive projects end-to-end, anticipating changing requirements along the way
Responsible for SOX compliance deliverables including recurring and ad hoc audit processes

Connect the dots

Work across People, IT, Finance, and other stakeholders to solve problems end-to-end not just the immediate task in front of you
Translate business needs into smart Workday or AI forward solutions (and vice versa)
Partner with Integrations and follow the data across systems

Drive smarter processes

Identify what's manual, broken, or overly complex and fix it
Build workflows that actually reflect how and where people work
With strong AI resources at your fingertips, think differently about how to solve problems and push beyond traditional approaches

Be a strong leader

Coach and mentor team members, helping them grow both technically and in how they partner with the business
Set clear priorities and create structure in a space that can get complex quickly
Balance hands-on work with leadership; knowing when to dive into the details and when to step back and guide
Drive accountability and ownership across the team without micromanaging
Build strong relationships with stakeholders and establish trust as a reliable, strategic partner
Create clarity out of ambiguity, helping the team navigate shifting priorities and evolving business needs
Establish scalable processes, documentation, and support models that set the team up for long-term success

Who You Are:

6+ years in the Workday ecosystem, with strong understanding across functional modules
Deep experience with at least 3 Workday modules
Greenhouse experience a plus
Comfortable owning systems end-to-end, from configuration to rollout to optimization
A self-starter who thrives in ambiguity and can lead complex projects with high autonomy
Strong cross-functional partner, you can work just as well with engineers as with HRBPs
A builder mindset: you don't just maintain systems, you improve them
AI-forward mindset
- Curious and proactive about how AI can improve People systems and operations
- Comfortable experimenting with AI to automate workflows, improve data quality, and reduce manual work
- Able to spot practical use cases (not just hype) and bring them into day-to-day processes
Experience supporting global HR technology across multiple countries, with an understanding of regulatory requirements
Experience in a public company environment, with compliance and controls in mind
Strong project management and communication skills — able to tailor messaging across executive and project audiences
Highly organized with strong attention to detail

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.

Get to Know Klaviyo

We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.

AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.

By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.

By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.You can find our Job Applicant Privacy Notice here and here (FR).

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