About Company

Master Builders Solutions is a global brand of advanced chemical solutions for construction. Our comprehensive portfolio includes sustainable concrete admixtures and underground construction solutions. We constantly strive to solve tomorrow’s challenges through our talented people, sound science, innovation, and communication with our global partners. We provide new solutions to satisfy industry demand for specific structure strengths while understanding the need for sustainability and environmental consciousness.

Job Summary

The Payroll & Benefits Manager (U.S. & Canada) is responsible for the accurate, compliant, and timely administration of payroll and employee benefit programs across the United States and Canada. This role ensures full compliance with federal, state, provincial, and local regulations while delivering a seamless employee experience. The position partners closely with HR, Finance, Legal, and external vendors to optimize payroll and benefits processes and support organizational objectives.

Key Duties And Responsibilities

Payroll Management

Oversee end-to-end payroll processing for [U.S./Canada/multi-state/multi-country] employees, ensuring accuracy, timeliness, and compliance
Manage payroll audits, reconciliations, and reporting
Ensure compliance with federal, state/provincial, and local payroll regulations
Partner with Finance on payroll accounting, accruals, and general ledger reconciliation
Manage payroll vendors and service providers (e.g., ADP, Workday, etc.)
Lead payroll-related projects, including system implementations, upgrades, and integrations
Workers’ Compensation (WC) reporting and payments

Benefits Administration

Manage all employee benefit programs, including health, dental, vision, life, disability, retirement, and wellness programs
Lead benefits administration through the Workday Benefits implementation, including plan configuration and data validation
Own benefits testing, open enrollment readiness, and employee communications during transition
Ensure compliance with ERISA, ACA, COBRA, HIPAA, and Canadian provincial benefits regulations
Partner with brokers, carriers, and third-party administrators to align integrations and data feeds
Manage post-implementation stabilization and continuous improvement
Monitor benefits costs and partner with leadership on plan design and optimization
Resolve complex employee benefits issues and escalations

Systems & Process Improvement

Maintain payroll and benefits data integrity within HRIS systems
Identify and implement process improvements to enhance efficiency and accuracy
Develop and maintain standard operating procedures and internal controls
Support data reporting, analytics, and audits

Education And Experience

Bachelor’s degree in Human Resources, Finance, Accounting, Business Administration, or related field preferred
Payroll Certifications (ie: CPP, FPC, PCP, CPM) highly preferred
5–10 years of progressive payroll and benefits experience, including hands-on U.S. and Canada payroll
Direct experience with payroll and/or benefits system implementations, preferably ADP to Workday
Strong understanding of payroll and benefits compliance across both countries
Experience leading payroll testing, parallel runs, and go-live activities
Proficiency with Workday Payroll & Benefits (or ADP with Workday exposure)
Experience supporting system implementations or large-scale transitions
Proven ability to manage vendors and complex employee issues

Key Competencies

Exceptional attention to detail and accuracy
High level of confidentiality and integrity
Strong customer service and ability to manage multiple stakeholders
Ability to manage competing priorities and tight deadlines
Strong analytical, organizational, and problem-solving skills
Continuous improvement and problem-solving orientation
End-to-End Accountability

Travel

This position requires up to 5% travel

Work Environment

The role primarily operates in a professional office environment, with regular use of standard office equipment and software. While most duties are performed at a desk, the position also involves occasional in-person interactions, requiring strong interpersonal skills and a polished, professional demeanor. The work environment is collaborative and dynamic, with opportunities to engage across departments and with external clients to support business needs.

Physical Demands

Primarily operates in an office environment, requiring prolonged periods of sitting, computer use, and operation of standard office equipment. Occasional movement within the office is needed, including lifting items up to 10 pounds, bending, reaching, and standing to retrieve documents or supplies. Visual acuity for reading documents and performing repetitive hand and wrist movements is required, as well as occasional walking to other departments for meetings.

What We Offer

As an employee of Master Builder Solutions, you will enjoy competitive health and insurance plans, robust retirement benefits with company-matching contributions, and continuous opportunities for learning and growth. Our work environment fosters collaboration, teamwork, and safety. We reward our employees with challenging and rewarding experiences, ongoing educational development, and a commitment to lifelong learning. Join our team and take ownership of your role while positively impacting our global organization.

We believe in empowering our employees to make informed decisions based on their experiences, taking ownership of their responsibilities, and driving positive action towards rewarding goals. Regardless of your role, we encourage you to provide leadership and contribute to the success of our company.

Build your career with Master Builders Solutions and be part of a dynamic and rewarding journey!

Master Builder Solutions is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, expression, age, national origin, ancestry, citizenship, disability, veteran status, or other memberships protected by federal, state or local law.

Master Builders Solutions

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Payroll and Benefits Manager