Description

What We’re Looking For:

This position focuses on ongoing improvements of Workday, as the center of the HR technology ecosystem, in support of HR initiatives and business growth while delivering an engaging employee and manager experience. Working within the HRIS function, this role will partner with HR and business leaders to understand business needs, define requirements, and architect, configure, test, and support systemic solutions in assigned functional areas of Workday. Essential duties will be performed while keeping quality, integrity, and security of HR information at the forefront of all activities.

What You'll Do:

Provide Workday subject matter functional expertise for day-to-day support and development including business process configuration, reporting, mass data processing (EIB), testing and other troubleshooting support.
Provide subject matter expertise and thought leadership on Workday HCM best practices.
Partner with business leaders to understand pain points, prioritize requirements and identify opportunities to improve processes and gain efficiency by leveraging Workday functionality.
Create and maintain clear, comprehensive, documented business requirements for requested changes, enhancements, or projects; accountable for articulating functional processes from beginning to end and providing thought leadership on functionality and design.
Provide change management expertise when rolling out new and/or improved functionality to maximize adoption and prioritize a great customer experience.
Maintain awareness of Workday future releases / roadmap and the potential impact of those plans on current and future Workday functionality.
Responsible for the thorough testing and analysis of new Workday features and functionality and participates in release planning, accountable for regression testing, unit testing, User Acceptance testing and pre-launch testing / sign-off for new features or enhancements.
Collaborate with other internal and external SMEs in the Workday ecosystem to leverage knowledge, alternative solutions, and best practices to ensure a holistic best-practice approach.
Mentor and guide more junior colleagues for their roles in leading processes/practices, configuration and testing.
Provide excellent customer service in response to inquiries and resolve inquiries accurately and timely.

What You'll Bring:

Bachelor’s Degree (Preferred)
3+ years of experience with Workday functional configuration across three or more HCM modules such as Payroll, Absence and Time-Tracking, supporting a mid-to-large-sized business.
3+ years of experience with cross-functional Workday administration including security design and business process management.
2+ years of experience in HRIS project management including analysis, stakeholder engagement, and documentation.
Proven Workday functional expertise in assigned areas of support – i.e. an awareness of what Workday can and cannot do, familiarity with delivered functionality and reports, and experience performing straightforward administrative tasks in Workday.
Proven experience handling confidential and sensitive information.
Functional experience with broad HR practices and program development that allows you to understand the needs of stakeholders across the HR functions preferred.
Compliance experience in PII, GDPR, SOX preferred.

CERTIFICATIONS, LICENSES, REGISTRATIONS

Workday Pro certifications in one or more HCM functional modules preferred.

FUNCTIONAL SKILLS

Ability to communicate effectively with business leaders, HR professionals, managers, and employees, regarding Workday functionality, capabilities or limitations and change management.
High degree of customer-centric mindset and personal accountability, with a track record for delivering results, team collaboration and strong analytical acumen.
Excellent verbal, written and interpersonal communication skills required.
Ability to work independently and as part of a team, comfortable adapting to change and bringing a sense of resilience to a scaling operations team.
Ability to work on and time-manage multiple assigned projects in parallel while meeting target deadlines.
Ability to exercise discretion and show good judgment; honesty, integrity, and trust-building behaviors in all dealings is essential and required in this role.

What We Offer:

Flexible paid time off that allows you to have an enhanced work-life balance.
Excellent medical, dental, and vision options
401(k) matching, life insurance, commuter benefits, and parental leave plans
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Energetic work environment with a hybrid work style, providing the balance you need.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

Compensation Overview

At Meltwater, we believe great impact deserves great reward. Our compensation approach is data-driven, market-informed, and built to scale with your growth. We benchmark roles against external market data and use structured leveling frameworks to ensure fairness, consistency, and internal equity across teams and geographies.

These frameworks are based on objective, gender-neutral criteria in line with applicable pay transparency regulations.

For this role, the base salary range is $135,000-$147,000 USD.

Compensation may also include a performance-based bonus opportunity.

Actual offers are determined based on job-related skills, experience, demonstrated capabilities, and work location. We typically hire within the range in a way that supports long-term growth, recognizing that compensation evolves as scope, performance, and impact expand over time.

We regularly review our compensation practices and conduct pay equity analyses to help ensure our decisions remain fair, objective, and market-aligned. Employees and candidates may request additional information on how compensation is determined, in line with local legal requirements.

Our Talent Acquisition Team is happy to walk you through the full compensation picture specific to your location and level during the interview process.

Our Story

At Meltwater, we believe that when you have the right people
in the right environment, great things happen.

Our platform empowers our 27,000 customers around the world
by transforming global media, social, and AI signals into actionable intelligence that leaders rely on to make faster, confident decisions.

But we can’t do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and
find new solutions for our customers.

Our award-winning global culture drives everything we do and creates
an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other’s successes along the way.

We are innovators at the core who see the potential in people, ideas
and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.

We’re proud of our diverse team of 2,200+ employees in 50 locations
across 25 countries around the world. No matter where you are,
you’ll work with people who care about your success and get the
support you need to unlock new heights in your career.

We are Meltwater. Inspired by innovation, powered by people.

Equal Employment Opportunity Statement

Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.

All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.

Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

We may use AI to assist in aspects of our hiring process, such as reviewing candidate information, capturing interview notes, and supporting interview activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws

Meltwater Group

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