Our client, a global social media and social commerce leader with amazing culture, is hiring for a contract Systems Administrator. This is a fully remote position and must be able to align to PST hours for critical deliverables and meetings.

This role will be providing Level 2 systems and software support/administration. The candidate for this role must be an expert in one of their core SaaS platforms (Jira, Slack, Workday, Google Workspace, or Okta). Must also have reporting/logging experience + command-line code CLIs experience. The role will offer the ability to use modern AI tools to help optimize task performance and increase output.

Contract Duration: 5 Months to Start, Great Chance to Extend Longer Term

Benefits: Medical, Dental, 401K, Holidays, Some PTO

Responsibilities:

Provide hands-on Tier 2 IT Support, performing admin actions in core IT tools and technologies such as VS Code, Git, and command-line utilities to resolve complex technical issues
Interpret data and analyze results from multiple sources (Gravwell/Splunk, Snowflake, Hive…etc.) to design, build, and maintain dashboards and reporting solutions that drive informed decision-making
Maintain, monitor, and troubleshoot core systems ensuring secure daily operations for company employees globally
Proactively identify, investigate, and flag issues or system anomalies, raising awareness with the team when recurring issues or themes present themselves and driving timely resolution
Develop, document, and share best practices across the team by actively participating in team initiatives that promote operational excellence
Collaborate cross-functionally with all IT Departments to support system integrations and process improvements
Participate in on-call rotation for emergency escalations to ensure 24/7 system availability

Requirements:

3-5+ years of experience in IT systems administration, technical support, or similar role
Must be technically strong and able to handle reporting
May have been part of a technical Helpdesk/Systems Administrator
Must have some kind of logging experience, looking at raw logs and analyzing errors in order to troubleshoot
Experience creating, maintaining, and interpreting dashboards and metrics using tools like Splunk, Gravwell, Snowflake, Hive, Apache Superset, Tableau, Retool, or Atlassian Analytics
Strong troubleshooting skills with ability to quickly identify issues, perform root cause analysis, and drive resolution in high-impact situations
Familiarity with the backend of an IT system/tool such as: Okta, LDAP, Google Workspace, Slack, Jira, Workday or related enterprise platforms
Excellent communication and documentation skills with emphasis on cross-team collaboration and knowledge sharing

Motion Recruitment

Latest Jobs

Lead Workday Analyst - Core HCM

SaaS Systems Administrator / Tier 2 / Contract / Remote