About the Role

We are seeking a detail-oriented and employee-focused People Operations Support professional with strong Workday and Global Leave of Absence (LOA) experience. This role will support day-to-day HR operations, employee lifecycle transactions, and end-to-end leave administration across multiple regions.

The ideal candidate will manage onboarding, hiring, promotions, transfers, terminations, and global leave processes while ensuring compliance with company policies and country-specific labor regulations. This role requires strong HRIS expertise, case management skills, operational accuracy, and the ability to partner cross-functionally with HR, Payroll, Benefits, managers, and external vendors.

Key Responsibilities

Execute Workday transactions for onboarding, hiring, promotions, transfers, and offboarding/terminations.
Manage end-to-end Global Leave of Absence processes including medical, parental, disability, personal, and statutory leaves.
Respond to Tier 1 and Tier 2 HR system and employee support tickets with timely resolution and excellent customer service.
Maintain accurate employee records and ensure data integrity within Workday and HR systems.
Coordinate with Payroll, Benefits, HR Business Partners, managers, and external vendors to support employee leave cases and HR operations.
Ensure compliance with country-specific labor laws, leave regulations, and internal policies across global regions.
Perform HR data entry, audits, updates, and corrections with a high level of accuracy.
Generate standard HR operational and leave-related reports for tracking and compliance purposes.
Support Workday testing, releases, process improvements, and basic system configuration activities.
Drive scalable, employee-centric HR operational processes and maintain confidentiality of sensitive employee information.

Qualifications

4–8 years of experience in HR Operations, People Operations, HRIS Support, or Global Leave Administration.
Hands-on experience with Workday or similar HRIS platforms.
Strong understanding of employee lifecycle processes (hire-to-retire) and leave management workflows.
Experience managing global Leave of Absence programs and employee case management.
Familiarity with labor laws, leave compliance requirements, and HR operational best practices across multiple regions.
Strong attention to detail with high accuracy in data entry, reporting, and ticket management.
Excellent communication, problem-solving, and stakeholder management skills.
Ability to work in a fast-paced, high-volume operational environment while maintaining empathy and professionalism.

Mumba Technologies, Inc.

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