Who We Are

The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edge research, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning.

Job Summary

The Talent Acquisition Lead is responsible for leading and managing the talent acquisition strategy and operations for the organization. This role involves developing and implementing innovative recruitment plans, overseeing recruitment team performance, and ensuring the organization attracts and hires top talent. The TA Lead will collaborate with senior leaders to align recruitment efforts with business goals and foster a culture of excellence and diversity.

Location:

Remote - Flexible Location
Work is primarily performed remotely, however, when possible and necessary, teams meet in person to conduct the business of the organization and build team relationships.

Compensation | Benefits:

The estimated hiring compensation range for this role is $80,000 - $95,000/year. Final offers will be based on the candidate's geographic location, consider career experience and may vary from this range due to these and other factors.

You will have the opportunity for a highly competitive, comprehensive benefit package that the Society provides to employees.

Your Benefits Include

Considerable Paid Time Off plan
12 Paid Holidays
401k Retirement Savings Plan with Society match

Comprehensive Health & Welfare Benefits Including

Medical
Dental
Vision
Flex Spending Accounts
Life Insurance
Disability Coverage
Spring Health Membership offering free therapy and professional coaching, as well as additional voluntary benefit offerings.

Not to mention, you will join an incredible mission focused team of people!

Main Responsibilities

Talent Strategy & Partnership (30%)

Execute and continuously improve hiring and onboarding strategies in alignment with organizational priorities and direction set by Talent Management leadership.
Partner with functional leaders, HR Business Partners, and internal stakeholders to understand talent needs, identify challenges, and support effective recruiting solutions.
Identify and prioritize recruiting needs in partnership with HR Business Partners, balancing urgency, capacity, and organizational impact.
Support the SVP, Talent Management on executive recruitment activities as assigned, including coordination, scheduling, and candidate management.
Own the creation, maintenance, and governance of job descriptions, ensuring accuracy, consistency, and alignment with organizational standards.
Collaborate with People & Culture leadership to align recruiting practices with compensation, talent development, and broader talent management processes.
Track, report, and act on defined recruiting KPIs and hiring outcomes, delivering regular recruiting updates and insights to leadership.

Talent Attraction & Hiring (35%)

Manage day-to-day talent acquisition operations, delivering consistent, high-quality, full-cycle recruiting outcomes across the organization.
Lead and support the TA team in executing recruiting strategies, managing requisitions, and maintaining service levels and candidate experience standards.
Oversee effective use of talent acquisition systems and tools, primarily Workday Recruiting, ensuring accurate data entry, appropriate workflows, and process compliance.
Manage and optimize the Society’s internship program, ensuring it supports talent pipelines, learning experiences, and long-term engagement with the organization.
Ensure recruiting activities comply with applicable employment laws, regulations, and internal policies, and reinforce consistent, compliant interviewing practices.

Employer Brand & Sourcing (15%)

Execute employer branding and sourcing initiatives in collaboration with internal partners, including Marketing and other Talent functions.
Implement sourcing strategies that support current and future talent needs, informed by labor market trends and organizational priorities.
Contribute to the development and execution of candidate-facing messaging and materials that reflect the Society’s mission, values, and employee value proposition.
Maintain and enhance the Society’s presence on candidate-facing platforms such as the careers site, job boards, and social channels, in coordination with internal stakeholders.
Support proactive sourcing efforts through external events, networks, and online platforms.

Staff Supervision (20%)

Hire, onboard, coach, and develop direct reports to deliver strong recruiting outcomes and consistent service to hiring leaders.
Set clear expectations, monitor performance, provide regular feedback, and support professional development for the TA team.
Foster a collaborative, accountable team culture grounded in clear priorities, communication, and results.

What We're Looking For

5+ years of progressive talent acquisition experience, including agency and in-house recruiting
- Demonstrated success in full-cycle recruiting across exempt and non-exempt roles, with agency experience providing sourcing rigor, speed, and candidate management discipline.
Nonprofit, healthcare, or mission-driven organizational experience
- Experience recruiting for/with/in values-based environments where candidate alignment, equity, and stewardship of resources are critical to success.
Hands-on experience with Workday Recruiting / ATS
- Proven ability to operate effectively in Workday Recruiting, including requisition management, workflow execution, candidate movement, reporting, and data hygiene. Advanced configuration experience preferred but not required.
Experience supporting or strengthening an existing recruiting function
- Experience improving recruiting processes, intake discipline, stakeholder communication, and hiring consistency within an established organization. Prior exposure to standing up or refining recruiting practices is a plus.
People leadership experience in a small-team environment
- Demonstrated ability to guide, prioritize, and support a small TA team (two direct reports), balancing hands-on recruiting with oversight, coaching, and accountability.
Strong operational discipline and comfort with defined oversight
- Ability to operate within clear expectations, reporting requirements, and communication cadence, particularly during an initial period of close partnership and oversight, with the goal of increasing independence over time.

Preferred Qualifications

Experience recruiting in a distributed or remote workforce environment
- Experience supporting hiring across multiple locations or a remote workforce, with the ability to adapt sourcing, interviewing, and candidate engagement practices to varied labor markets.
Demonstrated success improving recruiting processes and stakeholder experience
- Track record of refining intake practices, streamlining recruiting workflows, strengthening communication with hiring managers, and improving candidate experience through practical, incremental improvements.
Experience training and enabling hiring managers on recruiting best practices
- Demonstrated experience educating hiring managers and recruiting teams on recruiting processes, structured and compliant interviewing practices, and candidate evaluation standards, with comfort developing practical training materials, job aids, and resources to reinforce consistent understanding and application.

We’re committed to supporting the growth of every employee through a structured and transparent approach to career development. We use Talent Portraits to define clear expectations, development opportunities, and advancement paths — whether you're growing as a people leader or deepening your expertise as an individual contributor. Each role is thoughtfully placed within one of these pathways (Leadership or Partner) to help you understand how it fits into our broader organization and your potential career journey.

This position is classified as Leader - Leading Others.

Here’s a quick rundown of what our hiring process looks like, so you know what’s coming:

Step 1: We’ll kick things off with a phone chat to talk about your background and what you’re looking for.
Step 2: Then you’ll have a conversation with a recruiter to see how you might fit into the role.
Step 3: After that, you’ll meet the hiring manager and someone from our People & Culture (P&C) team for a deeper dive.
Step 4: Lastly, you’ll join a team chat to get a feel for our values, team, and vibe (besides, this is a two-way interview, right?)

We want to keep things open and easy, making sure your time is valued every step of the way.

Apply if you think you are a good fit!

The National MS Society is committed to building a diverse and inclusive workforce. We strive to create a workforce that reflects the communities we serve and where everyone feels empowered to bring their authentic selves to work. We need you and your unique talents and perspectives to help us write the last chapter on MS.

Application Instructions

We appreciate your consideration of our job opportunities and strive to make it as effortless as possible to apply for our positions. With only a few required sections and the option to use our resume parsing tool, we aim to streamline the application experience, saving you time and effort. Additionally, if you wish to include a cover letter with your application, please feel free to attach it along with your resume, and any other documents required, to the Resume/CV document upload section at the bottom of the My Experience page. We appreciate your interest in joining our team and look forward to receiving your application!

Important: You will not be able to modify your application after you submit it. The "My Experience" page is the only opportunity to add your cover letter and supporting document attachments. If you experience any trouble submitting your materials, please check out our FAQ & Contact Us page.

National MS Society

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