Job Summary

We’re a fast-growing pet waste removal company looking for a highly organized Operations Assistant to join our remote office team. This is a fully remote administrative position where you’ll coordinate technician schedules, communicate with clients, monitor daily operations, and help keep our business running efficiently.

This position is ideal for someone who enjoys organization, problem solving, and working independently in a structured environment. If you’re detail-oriented, professional, and enjoy helping a team operate smoothly, we’d love to hear from you.

Requirements:

High school diploma or GED
Reliable personally owned computer, webcam, high-speed internet connection, and quiet professional home workspace (company computers are not provided)
Strong written and verbal communication skills
Excellent organizational and time management skills
Comfortable learning new software and following documented procedures
Ability to multitask while maintaining a high level of accuracy
Ability to maintain confidentiality
Ability to professionally communicate with and coordinate technicians throughout the workday
Previous customer service experience

Preferred Qualifications:

Experience supervising, leading, or managing people
1+ year of experience in scheduling, dispatch, administrative, office support, or a similar office-based role
Experience using Google Workspace, Zoom, or similar workplace software

Responsibilities:

Coordinate technician schedules and daily routes
Communicate with clients by phone, text, and email
Assist technicians with scheduling questions and day-to-day operational support
Set up billing and maintain customer account information
Assist with onboarding process for new technicians
Monitor routes and make scheduling adjustments
Maintain accurate customer notes and scheduling information
Help deliver an exceptional customer experience through professional communication and organization

Pay: $22.00 Per Hour

Benefits:

Fully remote position
Daytime schedule
No commuting
Paid training
Opportunities for advancement

Schedule:

Part-time
Monday, Wednesday, Friday
7:00 AM – 3:00 PM (8-hour shift)
Great for those looking for part-time office work.

Pay: From $22.00 per hour

Benefits:

Flexible schedule

Application Question(s):

Do you have at least one year of customer service experience?
Are you available to work Monday, Wednesday, and Friday from 7:00 AM–3:00 PM?
Do you have experience working in an office, administrative, scheduling, dispatch, or supervisor related role?
Do you have a quiet, professional workspace where you can work without regular interruptions?
Do you have reliable high-speed internet suitable for video calls and remote work?
Do you have a personally owned computer that you will use for this position? (Company computers are not provided.)
This role requires communicating professionally with both customers and employees throughout the workday. Are you comfortable doing this?
This role relies heavily on reading detailed written procedures (SOPs). Are you comfortable learning and following written documentation on a daily basis?

Work Location: Remote

Nick's Lot Cleaning Services

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