The Senior Project Manager is a senior individual contributor responsible for leading and delivering complex, high‑impact telecommunications projects from initiation through completion. This role is accountable for project execution outcomes: including scope, schedule, budget, quality, and stakeholder satisfaction, but does not have people management responsibilities.

The Senior Project Manager works cross‑functionally with sales, operations, engineering, vendors, and clients to ensure projects are delivered on time, within budget, and in alignment with defined business requirements. This role operates with a high degree of autonomy and is expected to proactively manage risk, resolve issues, and drive projects to successful completion.

For candidates outside of driving distance to our office, this role may be offered as a remote opportunity.

RESPONSIBILITIES:

Program Leadership & Delivery
- Lead end-to-end execution of complex, multi-site telecommunications projects, ensuring delivery against scope, timeline, budget, and quality standards. Drive cross-functional alignment through structured project management practices.
Program Planning & Execution
- Develop and manage integrated program plans, milestones, and dependencies across projects and regions. Coordinate project managers and teams to ensure alignment and on-time delivery.
Governance & Reporting
- Establish governance frameworks, reporting cadences, and escalation paths. Provide regular status updates, including progress, risks, and key decisions, to senior leadership and customer stakeholders.
Financial Management
- Manage project budgets, track costs, and monitor financial performance. Identify risks and implement mitigation strategies.
Risk & Issue Management
- Maintain program-level risk and issue tracking. Proactively manage dependencies and escalate critical issues as needed.
Stakeholder & Resource Management
- Act as the primary liaison across stakeholders, teams, and leadership. Ensure effective communication, collaboration, and resource alignment across projects.
Continuous Improvement
- Drive process improvements, enhance program governance, and capture lessons learned to improve future delivery.

REQUIREMENTS:

Bachelor’s degree in Business, Information Technology, Engineering, or related field.
8–12 years of project management experience, including 3–5 years leading large-scale, complex, multi-site projects or programs (e.g., national or enterprise rollouts).
Proven experience managing cross-functional delivery in technical, telecommunications, or similar environments.
Demonstrated ability to lead execution through influence without direct authority over teams.
Strong financial, risk, and stakeholder management skills.
Experience presenting to executive and customer stakeholders, including delivering formal status updates and project reviews.
Excellent written and verbal communication skills.
Ability and willingness to travel to customer sites as required

WHAT WE OFFER:

401(k)
401(k) matching
AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Tuition reimbursement
Vision insurance

WHO WE ARE:
We’re not just another IT services firm—we're architects of business transformation. Our cutting-edge solutions and customer-first approach are revolutionizing how businesses connect, communicate, and create value in the digital landscape. As a national leader in IT service delivery, we're seeking sharp, results-driven professionals to join our team and push the boundaries of what's possible.

At Optus, we've cultivated an environment where innovation thrives, collaboration is second nature, and openness drives progress. Our team leverages their expertise and commitment to CX to streamline multi-site enterprise operations, ensuring seamless functionality and instilling confidence in our clients nationwide. By joining us, you'll be part of a dynamic force that's setting new standards in IT service excellence.

PHYSICAL DEMANDS/WORKING CONDITIONS:
Occasional travel to offsite customer locations as needed. Ability to read, write, and communicate orally and written to external and internal customers and employees. Normal vision and normal hearing with or without correction. Ability to move boxes weighing up to 50 lbs. periodically throughout the workday. In this position, you will need to move around the job site or office, occasionally ascend and descend a ladder to install cabling, remain in a stationary position, and continuously position yourself to pull cable or reach cabling in tight, low places throughout the day. Must be able to perform tasks requiring hand and feet coordination and repetitive hand and wrist motions.

“Equal Opportunity M/F/Disability/Vet Employer”

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Optus, Inc

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Senior Project Manager