Job Summary
We are seeking a highly organized and communicative Client Onboarding Specialist to join our dynamic HR and talent acquisition team. The ideal candidate will be responsible for ensuring a seamless onboarding experience for new clients and partners, leveraging expertise in HR sourcing, talent management, and relationship management. This role requires a strong understanding of employment law, HRIS systems, and recruitment tools such as Workday, Taleo, iCIMS, and Salesforce. The Client Onboarding Specialist will play a pivotal role in fostering positive client relationships, managing onboarding processes efficiently, and supporting the broader talent acquisition and HR functions within the organization.

Responsibilities

Facilitate the onboarding process for new clients by coordinating with internal teams and external partners to ensure all contractual and compliance requirements are met.
Conduct detailed research to understand client needs and tailor onboarding strategies accordingly.
Manage communication with clients through various channels including social media management, cold calling, and relationship management to ensure smooth integration.
Utilize ATS systems such as UltiPro, PeopleSoft, Kronos, ADP, Paychex, and Workday to track onboarding progress and maintain accurate records.
Support talent acquisition efforts through internal recruiting, executive recruiting, campus recruitment, and talent management initiatives.
Assist with employee orientation programs and employee evaluation processes to ensure new hires are integrated effectively.
Stay current on employment & labor law regulations to ensure onboarding compliance.
Lead training & development sessions related to onboarding procedures for HR teams and hiring managers.
Collaborate with HRIS teams to optimize onboarding workflows within systems like HRIS platforms or recruitment software such as Lever or Taleo.
Develop lead generation strategies for new client acquisition through research and outreach efforts.
Contribute to succession planning initiatives by identifying potential future leaders during the onboarding process.

Requirements

Proven experience in HR sourcing, recruiting (including executive recruiting), or talent acquisition roles with familiarity in ATS systems like Workday, Taleo, iCIMS, Salesforce, or PeopleSoft.
Strong negotiation skills coupled with excellent communication skills for effective relationship management.
Knowledge of employment & labor law to ensure compliance during onboarding procedures.
Experience with social media management tools and lead generation techniques is preferred.
Familiarity with HRIS platforms such as UltiPro, Kronos, ADP, Paychex, or similar systems is highly desirable.
Ability to manage multiple projects simultaneously while maintaining attention to detail.
Demonstrated ability in training & development initiatives related to HR processes.
Strong research skills paired with strategic thinking for client engagement and process improvement.
Bachelor’s degree in Human Resources, Business Administration, or related field is preferred but not required depending on experience. This role offers an exciting opportunity for a motivated HR professional to contribute significantly to client success while advancing their expertise across multiple HR functions within a collaborative environment.

Job Types: Full-time, Part-time, Contract

Pay: $47,597.68 - $57,321.94 per year

Benefits:

Dental insurance
Health insurance
Vision insurance

Work Location: Remote

Psychotherapy Center for Healing & Personal Growth, Inc

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Client Onboarding Specialist