Who we are:

Our life is a digital life, filled with streams of information flowing ceaselessly. Every click, every swipe, every interaction connects us. But where does all that information go? Enter the world of data centers.

“Data centers are experiencing once-in-a-generation demand growth, driven by cloud adoption and the AI revolution,” Jon Gray, President & COO of Blackstone.

In the fast-paced world of data, QTS is dedicated to leading the industry in a thoughtful and intentional way. At QTS, we are Purpose Driven and moving communities forward.

At QTS, we believe that how we deliver our services is equally as important as the service we deliver. Our people play a vital role in our company’s culture, innovation and growth, and we are deeply committed to those who affect or are affected by our business. Our people are knowledgeable, resourceful, innovative self-starters, and can accomplish great things when working together. That is why QTS is Powered by People!

Who You Are:

As a key member of the People Services team, you serve as a Workday-centric Business Systems Analyst and trusted partner to the business. You thrive at the intersection of HR technology, stakeholder engagement, and process optimization, bringing clarity to complex requirements and ensuring solutions are well understood, well adopted, and aligned to business outcomes.

You are comfortable leading conversations with a wide range of stakeholders, from functional leaders to non-technical partners, and are skilled at translating technical needs into language that brings people along rather than leaving them behind.

The Impact You Will Have

In this role, you will play a critical leadership role in how Workday enables the People function. You will drive requirements gathering, guide system design decisions, and ensure Workday solutions support scalable, global People Services processes. Your work will directly improve employee experiences, strengthen data-driven decision-making, and accelerate digital transformation across the organization.

What You’ll Do

Workday Ownership & Functional Leadership (Primary Focus)

Serve as a functional Workday expert and system owner, supporting and enhancing Workday as the system of record for People Services.
Lead configuration, enhancement, and break/fix efforts across Workday HCM modules, including (but not limited to) Core HR, Compensation, Recruiting, Onboarding, Performance, Learning, Time & Attendance, and Benefits.
Maintain and continuously improve Workday security governance to ensure appropriate access and compliance.
Act as a key contributor to integrations between Workday and downstream systems, partnering closely with technical teams.
Contribute to the development, maintenance, and execution of the People Services technology roadmap.

Stakeholder Management & Requirements Gathering (Primary Focus)

Establish and maintain strong, consultative relationships with People Services functional leads and cross-functional partners (IT, Finance, Risk, Procurement, etc.).
Lead end-to-end requirements gathering, facilitating discovery sessions to uncover business needs, challenges, and future-state goals.
Translate complex business requirements into clear functional and technical specifications for technical resources to execute against.
Serve as a translator between technical and non-technical audiences, clearly communicating system capabilities, limitations, dependencies, and trade-offs.
Proactively manage expectations, align priorities across stakeholder groups, and help partners navigate ambiguity and change.

Communication, Enablement & Adoption

Create and maintain clear, accessible documentation for People Services technologies and processes.
Advise business partners across the organization on Workday and People Services technology capabilities, providing recommendations on current and future-state solutions.
Support adoption of People Analytics and Talent Insights, contributing to reports and dashboards that enable data-driven decision-making.
Participate in and contribute to People Services technology RFP efforts, bringing a strong Workday and business-process lens.

Why This Role Is Different:

This role goes beyond system administration. Success is defined by your ability to partner with the business, guide stakeholders through change, and ensure Workday solutions are not only technically sound—but understood, adopted, and valued.

What You’ll Need to Be Successful:

Hands-on Workday experience, with demonstrated involvement in configuration, enhancements, or ongoing system support.
Proven ability to gather requirements from diverse stakeholder groups and translate them into actionable system solutions.
Strong stakeholder management skills, including the ability to influence, align, and build trust across functions.
Excellent communication skills, with a demonstrated ability to explain technical concepts to non-technical audiences.
Experience working with HR business processes and HR-enabling technologies.
Ability to navigate ambiguity, resolve conflicts, and move work forward in a matrixed environment.
Bachelor’s Degree or equivalent experience.

It Would Be Great If You Also Have:

Experience supporting Workday integrations and working closely with technical delivery teams.
Strong understanding of HR data structures and data taxonomy.
Experience supporting global or multi-functional HR technology initiatives.

The Perks (and these are just a few):

QRest Sabbatical
Employee Stock Purchase
QTS scholarship for dependents
Eagle Club Award Trip eligibility for all employees
Paid volunteer days
Tuition assistance, parental leave and military leave assistance

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

QTS Data Centers

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