At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

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Senior HRIS Analyst – Workday Benefits, Reporting & Business Process Lead

Position Summary

The Senior HRIS Analyst – Workday is a strategic and hands-on role responsible for the administration, optimization, and enhancement of Workday across the organization. This position serves as a trusted partner to HR, Benefits, Payroll, Finance, and business stakeholders by delivering scalable solutions, actionable workforce insights, and streamlined business processes that support organizational growth.

The ideal candidate combines deep functional expertise in Workday with strong analytical and problem-solving skills. This role will serve as the primary owner of Workday Benefits configuration for the U.S. employee population, lead the annual Open Enrollment process, and drive reporting and analytics capabilities through Discovery Boards, Dashboards, Matrix Reports, Advanced Reports, and Calculated Fields.

This individual will play a key role in enhancing Workday business processes, improving data quality, and delivering meaningful workforce insights that enable data-driven decision-making. The position offers the opportunity to lead high-impact HRIS initiatives in a growing global organization while partnering with stakeholders across multiple functions.

This is a hybrid role, based in any of our U.S. offices—including New York City, Boston, Chicago, Carmel, or San Francisco—or remotely within the U.S., depending on team and business needs.

What You'll Do

Workday Benefits Administration & Open Enrollment

Serve as the primary functional owner of Workday Benefits for the U.S. employee population.
Configure, maintain, and enhance benefit plans, eligibility rules, enrollment events, rates, evidence of insurability, and related business processes.
Lead the annual Open Enrollment process end-to-end, including planning, configuration, testing, validation, communications support, deployment, and post-enrollment audits.
Partner closely with Benefits, Payroll, HR Operations, and external vendors to implement plan changes and ensure successful execution of annual enrollment activities.
Troubleshoot and resolve Benefits, Absence, and Payroll-related system and integration issues.
Coordinate testing and validation activities related to benefit changes, vendor integrations, and regulatory requirements.

Reporting, Analytics & Workforce Insights

Partner with HR leaders and business stakeholders to identify reporting and analytics needs that support strategic workforce decision-making.
Design, build, and maintain Workday Discovery Boards, Dashboards, Matrix Reports, Advanced Reports, and Calculated Fields.
Develop executive-level workforce metrics, scorecards, KPIs, and reporting solutions that drive business insights.
Create reporting frameworks that support compliance, talent management, workforce planning, compensation, benefits administration, and organizational effectiveness.
Analyze HR data and present actionable recommendations to stakeholders at all levels of the organization.

Business Process Management & System Optimization

Gather business requirements and facilitate discovery sessions with stakeholders to identify opportunities for process improvement and automation.
Configure, maintain, and optimize Workday business processes to improve efficiency, compliance, data integrity, and user experience.
Document current and future state business processes, system requirements, and configuration decisions.
Recommend and implement enhancements that align Workday functionality with evolving business needs.
Collaborate with HR and cross-functional partners to evaluate new Workday functionality and identify opportunities for adoption.

HRIS Operations & Project Leadership

Manage the HRIS support queue and resolve day-to-day system requests and issues.
Lead or support HRIS projects from requirements gathering through implementation, testing, deployment, and post-production support.
Perform system testing for Workday releases, enhancements, integrations, and new functionality.
Coordinate and support Workday's bi-annual feature releases, including impact analysis, testing, and stakeholder communication.
Participate in the implementation of new Workday modules, features, and integrations.
Ensure data integrity through audits, reconciliation activities, and ongoing quality assurance processes.
Develop and maintain system documentation, training materials, reporting guides, and process documentation.

This Position Is a Perfect Fit For You If

Our Company values—Best Together, Impact-Obsessed, Excellence Expected, Evolve Always, and Accountability with an "I"—resonate with you.
You enjoy solving complex business challenges through systems, data, and process design.
You are naturally curious and have a passion for leveraging technology to improve business outcomes.
You thrive in a fast-paced environment where priorities evolve and continuous improvement is embraced.
You are highly organized and can effectively manage multiple initiatives while maintaining attention to detail.
You build strong relationships and effectively collaborate across technical and non-technical teams.
You are motivated by turning workforce data into strategic business insights.

What You Should Have

Education & Experience

Bachelor's Degree or equivalent combination of education and experience.
5+ years of HRIS experience, including:
- 2–5 years of hands-on functional Workday experience
- 3–5 years supporting other HCM platforms
Experience supporting a growing, complex, multi-state and/or global organization.

Workday Expertise

Advanced knowledge of Workday HCM, Benefits, Absence, Compensation, Reporting, and Security concepts.
Demonstrated experience owning and administering Workday Benefits configuration.
Proven experience leading annual Open Enrollment initiatives for a U.S.-based employee population.
Experience configuring eligibility rules, benefit plans, enrollment events, rates, and related business processes.
Strong understanding of Benefits, Payroll, and Absence data flows and downstream impacts.

Reporting & Analytics

Advanced experience developing:
- Discovery Boards
- Dashboards
- Matrix Reports
- Advanced Reports
- Calculated Fields
- Workforce Analytics and KPIs
Strong analytical skills with the ability to transform data into actionable business insights.
Experience creating executive-level reporting and presenting findings to leadership audiences.

Business Process & Project Management

Experience gathering business requirements and translating business needs into scalable system solutions.
Strong experience designing, configuring, documenting, and optimizing Workday Business Processes.
Proven success leading HRIS projects from inception through implementation and ongoing support.
Experience with system testing strategies, change management, and release management activities.

Professional Skills

Strong troubleshooting and problem-solving abilities.
Ability to balance technical system knowledge with operational business needs.
Exceptional communication, presentation, and stakeholder management skills.
Detail-oriented with a focus on accuracy, compliance, and quality.
Ability to work independently while building strong partnerships across functions and organizational levels.
Experience in a global communications agency or professional services environment is a plus.

Pay Range: $125,000 – $140,000

This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including, but not limited to, work experience, skills, certifications, and geographic location. The Company reserves the right to modify this pay range at any time.

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.

We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com.

Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have office locations in cities in the US, UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1:1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is a critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.

Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here.

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