ROI is a team of experienced professionals dedicated to helping our customers effectively integrate technology, people, and processes to achieve optimal adoption, utilization, and business performance. Together, we help our Workday customers connect and improve business functions in the areas of Human Capital Management, talent management, and business intelligence.

The Principal Workday Consultant, Human Capital Management, serves as the lead strategic advisor and solution architect for healthcare clients. This role owns the design and delivery of Workday Human Capital Management engagements, ranging from net-new Workday deployments to complex tenant –optimization, focused on improving critical workforce challenges and operational efficiency and maximizing the value of the Workday platform.

The Principal Consultant acts as a trusted partner to the executive stakeholders and project team, providing vision and deep configuration expertise necessary to transform their HR technology landscape. Provide direction to bridge the gap between complex healthcare business needs (such as 24/7 staffing, position management, and regulatory compliance) and Workday’s architecture. Ensure configurations are scalable, efficient, and aligned with the unique demands of a provider environment. Drive the project with leading practices to empower clients to achieve long-term operational and strategic success.

Responsibilities

Architect "Net-New" Implementations: Lead the design and configuration for net-new Workday implementations, establishing the foundational tenant architecture, ensuring the organizational and supervisory structures are tailored and built to scale for complex healthcare systems.
Lead High-Impact Tenant Optimizations: Lead strategic optimization assessments for existing Workday customers to identify configuration inefficiencies, underutilized features, and process gaps then architect and execute a remediation plan to maximize platform value.
Define Healthcare Best Practice: Develop and maintain standardized healthcare configuration playbooks (e.g., Position Management, Clinical Credentialing, and Nurse Staffing workflows) to accelerate delivery, ensure consistency, and enhance solution quality across engagements.
Technical Design Authority & Delivery Governance: Serve as the final approver for all technical HCM-related design documents to ensure the solution is technically sound, adheres to Workday’s deployment methodology, and meets specific healthcare regulatory requirements.
Engagement Leadership & Knowledge Transfer: As the senior HCM functional lead during the project lifecycle, drive knowledge transfer to the client’s internal HRIS team to ensure sustainability and self-sufficiency post go-live.
Internal Leadership and Growth: Demonstrate a strong work ethic, effective communication, and a commitment to high quality delivery. Contribute to internal capability development through mentoring consultants and supporting sales initiatives.

Qualifications & Requirements

Experience: 10+ years of HRIS/ERP experience, with at least 6–8 years of dedicated, hands-on Workday HCM configuration. Proven leadership of 4+ full-lifecycle Workday HCM implementations or major multi-module optimization projects.
Healthcare Domain Expertise: Deep understanding of provider-specific challenges, including Position Management, Clinical Credentialing, and the complexities of 24/7 staffing and payroll.
Technical Depth: Expert-level proficiency in Workday business processes, security, and advanced reporting (Matrix/Composite). Experience with EIBs is required; Studio knowledge is preferred.
Certifications: Current Workday HCM Core certification required. Specialized certifications in Workday payroll, compensation, recruiting, or talent/performance are highly preferred.
Methodology & Strategy: Deep expertise in Workday Accelerated/Launch methodology. Proven ability to design solutions for complex organizational models (e.g., global multi-company setups or M&A).
Advisory & Communication: Exceptional stakeholder engagement and communication skills with the ability to build rapport and influence leadership audiences and translate complex technical concepts into value for non-technical stakeholders.
Education: Bachelor’s degree in information systems, HR, Business Administration, or a related field.

Operational Expectations

Billable Target: This is a client-facing role with a target billable utilization of 85%.
Travel: <25% - for major project milestones and sales support if needed.
Reporting Structure: Reports directly to the Director of the ERP Practice.
Compliance: Adheres to all ROI project requirements regarding documentation, project management, and customer service standards.

ROI Healthcare Solutions

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