Job Description

WHO We Are:

Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers to building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. In other words, we’re committed to economic justice! Economic Justice means that all communities have the basic infrastructure they need to thrive, from high-quality schools to grocery stores selling fresh food resources that support opportunity at a neighborhood level regardless of demographics, income, or wealth. Since our founding, we’ve constantly sought new ways to pursue greater economic justice: from providing fair and affordable loans to working with partners to demand that lawmakers change unjust policies.

We are seeking a Benefits Administrator to join our Durham, NC team!

WHAT You'll DO

Join a mission-driven organization where your expertise will make a meaningful impact on the employee experience. As our Benefits Administrator, you will play a pivotal role in delivering exceptional benefit programs, championing compliance, and ensuring the seamless administration of health benefits, and retirement offerings—including our 401(k) plan. This is an exciting opportunity for a collaborative, detail-oriented professional to help shape innovative benefits strategies while supporting a workplace where employees can thrive and our mission can flourish.

Administer and maintain employee benefit programs for assigned employee populations, including multi-state groups.
Partner with benefit vendors and internal stakeholders to deliver a full suite of retirement plan services to include retirement conversion, comprehensive annual reviews, employee benefits compliance for health benefits, leave, and retirement programs particularly 401(k)
Coordinate employee enrollment meetings and develop engaging benefits communications and educational materials.
Maintain accurate benefits records, reconcile employee deductions and vendor invoices, and prepare reports for internal and external stakeholders.
Lead or support benefits-related projects, system implementations, and process improvements, including HRIS initiatives.
Monitor and interpret applicable federal and state regulations, including ACA and retirement plan requirements, ensuring ongoing compliance and recommending program enhancements as needed.
Coordinate compliance activities and filings, ensuring timely and accurate data collection and submission.
Participate in strategic benefits planning and contribute to the design and enhancement of benefit offerings that support our mission and employees.
Perform other duties and special projects as assigned.

WHAT You’ll NEED

Bachelor’s degree in a related field and at least five years of progressive benefits administration experience, or an equivalent combination of education and experience.
Experience with HRIS platforms; Workday experience is preferred.
Experience with supporting retirement plan administration.
Proven project leadership skills and the ability to influence and collaborate across teams.
Strong knowledge of benefits laws, regulations, and industry best practices.
Excellent written and verbal communication skills, with the ability to present information clearly and effectively.
A customer-focused mindset with a track record of providing outstanding employee support.
Exceptional organizational, analytical, and problem-solving abilities, with keen attention to detail and accuracy.
Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
PHR and/or CEBS certification is preferred.
Willingness to travel occasionally and work additional hours when business needs require.
Ability to demonstrate Self-Help's Core Values:
Mission Before Self
Service With Excellence
Embracing & Promoting Change
Results Not Credit
Diversity as a Strength
Financial Sustainability for Mission Impact

If you are interested in who we are and what we do; have a strong desire to work in an organization that places a high priority on teamwork and collaboration; and are interested in working to help create economic opportunity for all – THIS is the place for you! Click the “apply now” button to apply!

Compensation Range: $63,200-94,800

Competitive nonprofit compensation, based on experience, plus a generous benefits package. Compensation ranges for each position are based on local market rates and will be determined by geography, role, and experience.

Self-Help is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Self-Help is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Company Disclaimer

Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status.

Self-Help Credit Union

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Benefits Administrator