About the STARR Restaurant Organization

STARR Restaurants is one of the country’s most celebrated multi-concept restaurant companies, operating over 40 distinctive dining destinations across five states. Our portfolio includes Michelin starred fine dining, beloved neighborhood bistros, and iconic city landmarks. With over 4,500 employees, we are committed to culinary excellence, exceptional hospitality, and innovative guest experiences.

Position Overview

STARR is embarking on a transformational enterprise technology initiative: the implementation of Workday HCM and Financials, with a project launch in March 2026 and full go-live targeted for January 2027. We are seeking a Manager, Workday Systems to serve as the organization’s primary technical lead and platform owner throughout implementation and beyond.

This is a platform governance role, not a functional administration role. STARR will have dedicated HRIS and ERP Managers within HR and Finance respectively to handle day-to-day operations for their functional areas. The Manager, Workday Systems owns the platform holistically: architecture, security model, integrations, cross-functional coordination, and organizational policy for system access and use.

This position reports directly to the VP of Information Technology and is part of a newly established Technology GRC (Governance, Risk, & Compliance) team. As the organization matures with Workday post-implementation, this role is expected to evolve into a broader enterprise GRC function. Establishing formal governance over data quality, system access, compliance, and third-party risk across all major platforms.

Key Responsibilities

Implementation Leadership (2026-2027)

Serve as STARR’s primary technical lead and internal subject matter expert throughout the Workday HCM and Financials implementation
Partner with implementation consultants to ensure platform configuration aligns with STARR’s operational requirements and long-term scalability
Lead internal testing efforts including UAT coordination, data validation, and issue resolution across all modules
Coordinate with HR, Finance, Payroll, and IT stakeholders to ensure successful adoption and change management
Oversee data migration strategy and execution in partnership with the Data and Analytics Analyst

Platform Governance & Security

Own overall Workday platform architecture, configuration standards, and tenant management
Design and maintain the enterprise security model including role-based access controls (RBAC), security groups, and domain security policies
Establish and enforce organizational policies for system access, data handling, and compliance
Coordinate with HRIS Manager (HR) and ERP Manager (Finance) on shared configurations, cross-module dependencies, and business process alignment
Lead all Workday release evaluations; assess new features and coordinate updates across functional areas

Integrations & Technical Ownership

Own and administer all Workday integrations including payroll providers, benefits carriers, banking/ACH, and third-party systems
Develop and maintain integrations using Workday Studio, EIBs, Core Connectors, and Cloud Connect
Build and maintain reports, dashboards, and calculated fields using Workday reporting tools and Prism Analytics
Troubleshoot integration failures and coordinate resolution with vendors and internal teams

Vendor & Stakeholder Management

Serve as the day-to-day relationship owner with Workday and implementation partners
Manage support cases, escalations, and feature requests through Workday Community
Provide guidance and governance support to HRIS Manager and ERP Manager on platform-level decisions
Report on platform health, adoption metrics, and compliance status to IT and executive leadership

Future State: Enterprise GRC (2027+)

Evolve the role into broader Technology GRC leadership as STARR matures with Workday
Establish enterprise data governance standards across Workday and other major platforms
Lead third-party risk assessment and vendor compliance monitoring
Support audit readiness and regulatory compliance initiatives

Required Qualifications

Minimum 5–7 years of hands-on experience administering Workday, with demonstrated expertise in BOTH HCM and Financials modules
Prior completion of at least one large-scale, enterprise-wide Workday implementation as an internal resource or lead consultant
Deep expertise in Workday security architecture including RBAC, security groups, and domain security policies
Strong integration experience using Workday Studio, EIBs, Core Connectors, and/or Cloud Connect
Proficiency with Workday reporting tools including Report Writer, Composite Reports, and Prism Analytics
Experience managing Workday releases, testing cycles, and tenant administration
Strong project management and cross-functional coordination skills
Excellent communication skills with ability to translate technical concepts for business stakeholders

Preferred Qualifications

Workday Pro certification in HCM, Financials, Integrations, or Security
Experience in hospitality, restaurant, or retail industries with understanding of tip reporting, hourly workforce management, and multi-state payroll complexities
Experience with POS system integrations (Toast preferred) for labor and tip data
Familiarity with GRC frameworks, SOX compliance, or IT audit processes
Experience implementing or administering Workday Adaptive Planning, Extend, or other advanced modules

STARR Restaurants

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