Req149437

The Senior Director, Benefits & Health Management leads the development and execution of strategic vision for benefits and health management aligned with company values and business objectives. This role partners cross functionally to enhance program effectiveness, maintain regulatory compliance, and deliver meaningful value to associates. Reporting to the VP, HR Performance Systems, the Senior Director provides direct oversight of a leadership team that includes 3 Directors, 4 Sr. Managers and 2 Managers.

With a deep understanding of the evolving healthcare landscape and workforce needs, the Senior Director partners cross-functionally with HR, Legal, Finance, Communications, and external vendors to ensure programs are competitive, compliant, cost-effective, and deliver meaningful value to associates and their families. This leader champions a data-driven, associate-centric approach to benefits strategy, fostering a culture of well-being, engagement, and inclusion across the organization.

The Position Includes Leading

Benefits Strategy & Innovation: Oversees the design and implementation of comprehensive benefits packages, ensuring alignment with business goals and associate needs.
Healthy Living Program: Leads a long-standing initiative that educates associates on their health status and empowers early intervention.
Annual Enrollment Campaigns: Drives creative, multi-channel campaigns to boost benefits engagement—launching themed initiatives featuring print, digital, podcast, and gamified elements to increase enrollment participation.
Health & Wellness: Includes paid sick leave for all employment types,

comprehensive medical insurance, and wellness resources. These are designed to promote well-being and reduce absenteeism.

Key Responsibilities

Strategic Leadership (20%)

Develop and execute a long-term vision for benefits and health management aligned with business goals and workforce needs.

Serve as a strategic advisor to senior leadership on benefits trends, risks, and opportunities.

Lead enterprise-wide initiatives to enhance associate well-being and engagement.

Program Design & Management (20%)

Oversee the design, implementation, and administration of health and wellness programs.

Ensure programs are competitive, cost-effective, and aligned with market trends and associate expectations.

Continuously evaluate program performance and recommend enhancements based on data and feedback.

Ensure all benefit programs comply with federal, state, and local regulations (e.g., ERISA, ACA, HIPAA).

Cross-Functional Collaboration (20%)

Partner with HR, Finance, Legal, Communications, and external vendors to ensure seamless program delivery.

Lead cross-functional teams to implement new programs, systems, and processes.

Vendor & Budget Management (20%)

Manage relationships with third-party administrators, consultants, and carriers.

Negotiate contracts and monitor service levels to ensure high-quality delivery.

Associate Experience & Communication (20%)

Champion a best-in-class associate experience through clear, engaging, and inclusive benefits communication.

Leverage technology and digital tools to enhance access, education, and engagement.

Gather and act on associate feedback to continuously improve offerings.

Positions typically reports to: Vice President – HR Performance Systems

Number of direct reports: 3-5

Travel: Typically requires overnight travel 5-20% of the time

Physical Requirements: Most of the time spent sitting in a comfortable position.

Working Conditions: Located in a comfortable indoor area, any unpleasant conditions would be infrequent and not objectionable.

Minimum education: Bachelor’s degree

Work Experience: 10+ years of previous related work experience.

Preferred Qualifications

Experience in benefits strategy, design, and administration, within a large, complex organization in a high-volume, multi-site environment is strongly preferred.
Proven success in developing and executing enterprise-wide benefits and health management strategies that drive engagement, cost efficiency, and business alignment.
Strong ability leading with vision and integrity in a large-scale organization, fostering a high-performance culture that reflects company values. Skilled at building trust, influencing across all levels, and driving alignment between people strategies and business objectives.
Deep knowledge of U.S. benefits regulations (ERISA, ACA, HIPAA, COBRA, FMLA, etc.) and experience managing compliance in a dynamic regulatory environment.
Demonstrated ability to manage large vendor relationships, negotiate contracts, and oversee large benefits budgets.
Familiarity with HRIS platforms (e.g., Workday) and benefits administration systems, with a focus on digital transformation and user experience.
Track record of building strong partnerships across HR, Finance, Legal, and Communications to deliver integrated and impactful benefits solutions.

Competencies

Courage

Cultivates Innovation

Ensures Accountability

Instills Trust

Organizational Savvy

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Senior Director, Benefits & Health Management