Job Description

Senior Benefits Administrator

Job Summary

Seeking a highly skilled and motivated Senior Benefits Administrator to join a dynamic team. In this role, you will work closely with Account Managers to oversee the day-to-day management of technology and benefits administration for a portfolio of large clients. Responsible for ensuring seamless client interactions, addressing employee inquiries, and managing carrier portal activities such as enrollments and audits.

Compensation Package

Salary Range: $90,000 - $100,000 annually
Benefits: Comprehensive benefits package available

Responsibilities

Serve as the primary technology and benefits administrator for assigned client accounts.
Collaborate with Account Managers and Account Executives to ensure client satisfaction and efficient service delivery.
Manage carrier portal activities, including employee enrollments, audits, and system updates.
Conduct regular updates on open items and client-related tasks.
Build and manipulate benefits administration systems, including testing and troubleshooting.
Provide responsive and professional support to clients and their employees, addressing inquiries and resolving issues promptly.
Prioritize tasks effectively and seek assistance when needed to meet client expectations.
Participate in client meetings and maintain strong client relationships.

Qualifications/Requirements

Experience: Minimum of 2 years of experience in benefits administration or a related field. Technology experience, particularly with platforms such as ADP, Paylocity, UKG, or Workday, is highly desirable.
Technical Skills: Proficiency in Excel, including VLOOKUP functions, is essential. Experience with benefits administration system builds and testing is a plus.
Soft Skills:
- Strong critical thinking and problem-solving abilities.
- Excellent communication skills, both client-facing and internal.
- Ability to multitask and manage competing priorities effectively.
- Responsiveness and a proactive approach to client needs.
- Flexibility to work outside standard business hours when necessary.
Education: Relevant certifications or licenses are a plus but not required.

The Jonus Group

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