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Responsible for the operational and customer service aspects of group purchasing organization. Provides a wide range of buying and procurement support functions to assure completion of daily procurement transactions which include order entry, placement, confirmation and expediting; EDI using GHX transactions; accounts payable interface; and first line customer support.

Minimum Qualifications

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

High School diploma or equivalent.

Experience

Two (2) years of experience in healthcare environment OR Two (2) years of experience in data analysis or vendor Management.

Preferred Qualifications

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

Completion of a two-year business/technical school program.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

Serves as the first-line customer service contact.
Responsible for purchase order entry and placement via the Workday ERP system. Performs QA on orders to help assure accuracy and contract compliance.
Works with vendors and Health System requisitioners to resolve daily order issues/discrepancies (i.e., pricing, backorders, etc.)
Processes EDI, GHX, and purchase order confirmations and distributes exception information to appropriate Contract Agent for disposition. Performs QA of all such purchase orders to assure execution of 100% of Workday released orders.
Performs purchase order expediting to assure timely delivery of goods and services and to assure appropriate closing of completed orders in the Workday system.
Assists Contracting Agents and departmental management in establishing business processes that maximize the efficiency of daily Procurement operations across all assigned facilities.
Maintains understanding of contracts within assigned grouping at a level that enables incumbent to answer routine customer service questions related to product sources, pricing, ordering requirements, etc.
Coordinates with Accounts Payable departments at assigned facilities to assure resolution of purchase order/receiving/invoicing discrepancies by appropriate personnel.
Creates capital purchase orders in Workday (if assigned), and coordinates processing of down payments, payment schedules, and order closing.
Assists customers with the utilization of Workday ERP functions and updates data as assigned within the Workday system.
Develops and maintains reports and documents as requested utilizing MS Word and Excel.
Attends meetings necessary to assist with contracting projects at direction of Contract Agents.
Issues, receives, and records RFP, RFQ, and other bid documents at direction of Contract Agents.
Assists with the coordination of bid related meetings at the direction of Contract Agents.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Occasionally lifts up to 15lbs.
Sits for prolonged periods.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Standard office environment.
Travels (occasionally) among assigned facilities.

Skills & Abilities

Excellent verbal communication and customer service skills.
Excellent multi-tasking skills.
Ability to interact effectively with a wide variety of outside vendor and Health System personnel.
Full knowledge of the purchasing/receiving/accounts payable process.
Math skills in order to calculate accurate pricing, order quantities, units of measure, etc.
Professional, businesslike manner and appearance.
Ability to travel occasionally among assigned facilities to provide needed support.

Additional Job Description

Scheduled Weekly Hours:

40

Exempt/Non-Exempt

Shift:

United States of America (Non-Exempt)

Company

SYSTEM West Virginia University Health System

Cost Center

643 SYSTEM Procurement

WVU Medicine

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