About Wonder
Everything’s on the menu at Wonder. Except compromise.
Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they’re craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot.
Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale.
Join us as we work to make great food more accessible.
About The Opportunity
The Benefits Associate, reporting to the Sr Manager of Benefits, supports the day-to-day administration, accuracy, and compliance of Wonder’s benefit programs. This role is responsible for managing vendor file feeds, auditing benefits data across systems, resolving employee coverage issues, supporting claims and funding processes, and ensuring payroll and enrollment accuracy. The ideal candidate is highly detail-oriented, proactive in identifying discrepancies, and comfortable coordinating across HR, Payroll, Accounting, vendors, and employees.
The Impact You Will Make
Benefits Administration & Data Integrity
- Monitor and reconcile benefit eligibility and enrollment data between Workday and vendor systems on a recurring basis, including medical, dental, vision, life, COBRA, HSA, and other benefit feeds.
- Review and investigate discrepancies in vendor file feeds; resolve issues and ensure corrections are processed accurately and promptly.
- Verify terminated employees are processed correctly in Workday and benefits systems. Closely review life events, new hire/rehire enrollments, and changes prior to approval for accuracy,
- Confirm 401(k) eligibility by validating work history across systems.
COBRA Administration
- Review COBRA eligibility feeds and participant reports, including start dates and cancellations.
- Investigate cancellations to ensure individuals who require coverage remain active.
- Coordinate with COBRA vendors to correct eligibility or enrollment issues.
HSA & Funding Oversight
- Audit HSA payroll deductions and employer funding to ensure amounts align with elections and payroll data.
- Run funding audits across systems to identify participants who have not yet received HSA funding and coordinate allocation.
- Partner with vendors to ensure HSA funds are applied correctly and resolve discrepancies.
Payroll & Financial Coordination
- Review payroll reports and calculate arrears balances.
- Communicate arrears balances to employees and coordinate adjustments with Payroll.
- Track payroll adjustments and maintain documentation/logs prior to each pay period.
- Reconcile premium invoices for all benefit vendors and coordinate payments with Accounting.
Vendor & Employee Support
- Serve as a primary contact for vendors to resolve escalated claims, eligibility corrections, funding issues, and administrative discrepancies.
- Partner with insurance carriers and administrators to resolve employee claims and coverage issues.
- Support employees and families through life insurance claim processes in coordination with carriers.
- Provide employees with guidance and next steps for Evidence of Insurability (EOI) submissions and other benefits requirements.
What You Bring to the Table
- 2+ years of experience in HR, Benefits Administration, or related operations roles.
- Experience working with HRIS systems (Workday preferred) and benefits vendors.
- Strong attention to detail and analytical mindset with experience auditing data and reconciling discrepancies
- Willingness to learn and cross-train with LOA specialist.
- Ability to manage recurring operational processes while responding to employee needs
- Strong communication and cross-functional coordination skills
- Proficiency in Excel and reporting tools
As a matter of company policy, Wonder does not sponsor applicants for employment visa status for this role.
Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome to be in the office up to 5 days a week if it works for you.
Illinois: $67,500 - $77,500 per year.
Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.
Benefits
We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.
A Final Note
At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know.
We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.
