WELLTOWER – REIMAGINE REAL ESTATE WITH US
At Welltower, we’re transforming how the world thinks about senior living and wellness-focused real estate. As a global leader in residential wellness and healthcare infrastructure, we create vibrant, purpose-driven communities where housing, healthcare, and hospitality converge. Our culture is fast-paced, collaborative, and endlessly ambitious—guided by our mantra:
The only easy day was yesterday.
We’re looking for bold, independent thinkers who thrive on challenge, embrace complexity, and are driven to deliver long-term value. Every team member is empowered to think like an owner, innovate fearlessly, and lead from where they stand. If you're passionate about outcomes and inspired by the opportunity to shape the future of healthcare infrastructure, we want you on our best-in-class team.
About The Role
The Workday HCM Functional Lead is a customer-facing subject-matter expert who supports multiple Operators across Core HCM, security, compensation, benefits, payroll, and recruiting. This is a full-time, individual-contributor role based in Dallas, TX. The role is split roughly 50/50 between delivering new implementation projects and providing ongoing production support and maintenance. Serving as a trusted partner to each Operator, the Workday HCM Functional Lead will lead requirements-gathering sessions, configure and test Workday, guide Operators through go-live, and provide hands-on post-go-live support and troubleshooting while driving adoption of best practices.
Key Responsibilities
- Serve as the customer-facing functional lead and Workday HCM subject-matter expert supporting multiple Operators, spanning Core HCM, organization structures, business processes, and security configuration.
- Lead requirements-gathering sessions with each Operator, documenting business needs and translating them into scalable Workday configuration and process designs.
- Configure, test, and deliver Workday across Compensation, Benefits, Payroll, and Recruiting for new Operator implementations, ensuring data integrity and alignment with policy and compliance requirements.
- Guide Operators through go-live and provide hands-on post-go-live production support, triaging and troubleshooting functional issues and resolving defects to keep processes running smoothly.
- Balance a workload split roughly 50/50 between new implementation projects and ongoing maintenance and support, prioritizing across competing Operator demands.
- Design and maintain Workday security, and lead functional testing for semi-annual Workday releases, enhancements, and new feature adoption, including regression testing and defect triage.
- Partner with integration, reporting, and IT teams to support end-to-end processes and maintain configuration documentation and functional runbooks.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
TRAVEL
Limited travel expected (up to 10%).
Minimum Requirements
- Bachelor’s degree in Human Resources, Information Systems, Business, or a related field
- 5+ years of hands-on Workday HCM functional configuration experience
- Deep functional expertise in Core HCM, including organization structures, supervisory organizations, the business process framework, and condition rules
- Hands-on configuration experience across Compensation (and Advanced Compensation), Benefits, Payroll, and Recruiting
- Strong knowledge of Workday security configuration, including role-based and user-based security groups, business process security policies, and domain security
- Experience with the Workday business process framework, calculated fields, condition rules, and EIB-based data loads and mass corrections
- Proficiency building and maintaining Workday reports (advanced, matrix, and composite), including report and data source security
- Solid understanding of the semi-annual Workday release cycle, functional testing, and requirements and configuration documentation across Sandbox, Implementation, and Production tenants
- Experience in a client-facing or multi-customer environment (e.g., consulting, managed services, or shared services), gathering requirements and managing competing stakeholder priorities
- Experience providing post-go-live production support, including issue triage, troubleshooting, root-cause analysis, and case management (e.g., ServiceNow, Jira, or Zendesk)
Preferred Qualifications & Certifications
- Workday HCM Core certification (Workday Pro) strongly preferred
- Workday Compensation and/or Benefits certification
- Workday Payroll
- Workday Recruiting
- Experience supporting a multi-entity or shared-services HR operating model, and prior progression from HRIS analyst to functional lead
Employment is contingent upon the successful completion of a background check, drug screening, and verification of employment, education, and other credentials relevant to the position.
What We Offer
- Competitive Base Salary + Annual Bonus
- Generous Paid Time Off and Holidays
- Employee Stock Purchase Program – purchase shares at a 15% discount
- Employer-matching 401(k) Program + Profit Sharing Program
- Student Debt Program – we’ll contribute up to $10,000 towards your student loans!
- Tuition Assistance Program
- Comprehensive and progressive Medical/Dental/Vision options
- Professional Growth
- And much more! https://welltower.com/newsroom/careers/
About Welltower
Welltower® Inc. (NYSE: WELL) an S&P 500 company, is the world's preeminent residential wellness and healthcare infrastructure company. Our portfolio of 1,500+ Seniors and Wellness Housing communities is positioned at the intersection of housing, healthcare, and hospitality, creating vibrant communities for mature renters and older adults in the United States, United Kingdom, and Canada. We also seek to support physicians in our Outpatient Medical buildings with the critical infrastructure needed to deliver quality care.
Our real estate portfolio is unmatched, located in highly attractive micro-markets with stunning built environments. Yet, we are an unusual real estate organization as we view ourselves as a product company in a real estate wrapper driven by relationships and unconventional culture.
Through our disciplined approach to capital allocation powered by our data science platform and superior operating results driven by the Welltower Business System, we aspire to deliver long-term compounding of per share growth and returns for our existing investors – our North Star.
Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet
