The Benefits Analyst at St. Charles Health System supports the administration of various employee benefit programs, such as health/dental/vision, retirement, flexible spending accounts, health savings accounts, life and disability coverage, time off plans, and additional voluntary benefits. This position does not directly manage any other caregivers.
Essential Functions And Duties
Serves as the primary point of contact for employee benefits inquiries, providing timely, accurate, and customer-focused support.
Administers employee benefit programs including health & welfare plans, retirement and voluntary benefits through the HRIS (Workday).
Processes benefit enrollments, life events, terminations, and related transactions while ensuring data integrity and compliance.
Reconciles benefit eligibility, payroll deductions, carrier files, and vendor invoices; investigate and resolve discrepancies.
Partners with benefit vendors, payroll, and internal stakeholders to ensure accurate plan administration and seamless employee experience.
Supports benefits compliance activities, audits, reporting, and regulatory requirements including applicable federal and state regulations.
Assists with life insurance claims and other employee benefits-related case management.
Administers employee wellness programs, including vendor coordination, program promotion, incentive tracking, employee engagement initiatives, and participation reporting.
Plans and coordinates employee appreciation events, wellness activities, recognition programs, milestone celebrations, and other engagement initiatives.
Generates and analyzes reports related to benefits, wellness, and employee engagement programs, providing recommendations for improvements.
Participates in HR and Benefits projects, process improvement initiatives, and cross-functional teams to enhance programs and employee experience.
Supports the vision, mission and values of the organization in all respects.
Supports the Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Provides and maintains a safe environment for caregivers, patients and guests.
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
May perform additional duties of similar complexity within the organization, as required or assigned.
Education
EDUCATION:
Required: High school diploma or equivalent.
Preferred: Bachelor’s degree in Business Administration, Communications, Human Resources, or other related field. Additional training or education in human resources. Familiarity of basic HR laws, policies, and regulations as related to employment and benefits.
Licensure/Certification/Registration
Required: N/A
Preferred: N/A
Experience
Required: Minimum two (2) years progressively responsible experience supporting a human resources team.
Preferred: Prior benefits administration experience.