Title - Benefits Administrator, Health and Wellbeing
Location - Wellesley, MA 02481 is a preference, Hartford, MA applicants are welcome too
Work Arrangement - 2 days on-site
Working Hours - 8/8:30am - 5pm. If they prefer 9/9:30am - 5:30pm that is fine too
Role Summary
The Benefits Administrator, Health & Wellbeing, is responsible for supporting the day-to-day operations of the health & welfare plans and wellness initiatives.
This role requires ongoing interaction with our benefits outsourcing vendor and insurance carriers to ensure accurate delivery of our health & welfare benefit programs.
The scope of accountability includes medical, dental, vision, life, paid family and medical leave, voluntary benefits, FSA, HSA, EAP plans and wellness programs.
What will a successful candidate do:
· Collaborate with carriers to support health & welfare operations
· Review and respond to routine HR inquiries and cases in Workday, following established procedures and guidelines. Triage and escalate complex or non-standard issues to appropriate team members for resolution
· Support the employee annual enrollment process, including testing, quality checks and proofreading
· Support activities related to government forms and filings (e.g., Form 5500, PCORI) and support compliance-related tasks such as COBRA and ACA reporting requirements
· Review and support employee benefits and communications materials including maintaining and updating internal website
· Serve as a point of contact for Human Resources colleagues on benefit-related inquiries
· Process expense reports, calculate fees and premiums, and prepare invoice payments for benefit plans
· Compile census and benefits reports for internal and external business partners
· Assist in coordinating wellness and total rewards activities and programs (e.g., blood drives, biometric screenings, flu shots, webinars)
· Serve as the primary point of contact for death claims, following established procedures to guide beneficiaries through the claims process. Collaborate with team members to provide comprehensive support, including retirement-related aspects of claims.
· Provide support for retirement operations as needed
· Complete other duties as assigned
What do a successful candidate need:
Bachelor’s Degree or equivalent work experience
Experience working in Employee Benefits and Wellness programs a plus
Excellent communication skills and customer service oriented
Strong client-centric approach with focus on continuous improvement
Strong attention to detail and commitment to accuracy
Ability to work well independently or collaboratively as needed
Problem solving skills with a proactive approach
Ability to succeed in a fast paced, fluid environment and readily adapt to change
Excellent analytical and critical thinking skills
Working knowledge of MS Office (e.g. Excel, Word and PowerPoint