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Job Summary
The Human Resources Systems Senior Manager oversees the administration, configuration, process optimization, and ongoing support of assigned Workday modules and related HR technologies while serving as a strategic partner to HR functional areas. The Senior Manager serves as a subject matter expert for assigned modules and partners with HR leadership, business stakeholders, vendors, and fellow HR Systems leads to drive system effectiveness, improve business processes, and support the firm’s evolving HR technology strategy.
The Senior Manager provides day-to-day leadership, overseeing project prioritization, team development, and cross-functional collaboration. This role works closely with the Senior Architect on system architecture alignment, the Business Intelligence team on reporting and analytics integration, and the Business Analyst on testing coordination, contributing to the broader HR Systems team’s shared mission of delivering effective, modern HR technology solutions.
Job Responsibilities
- Provide leadership, coaching, and workload oversight for assigned team members.
- Serve as a strategic partner to HR functional leaders technology solutions with the firm's talent strategy, workforce development goals, and employee experience objectives.
- Establish strategic partnerships throughout HR and impacted firm departments to advise on change management related HR technology adoption.
- Serve as the functional lead and subject matter expert for assigned Workday modules, HR applications, and business processes.
- Administer, maintain, and continuously improve assigned HR systems and applications.
- Lead the configuration, testing, implementation, enhancement, and ongoing support of assigned Workday modules and related technologies.
- Manage system upgrades, releases, maintenance activities, and documentation within assigned areas of responsibility.
- Evaluate and recommend system enhancements and technology solutions to support evolving business needs.
- Partner with HR leadership, business stakeholders, IT, vendors, and other functional teams to deliver effective HR technology solutions.
- Manage and prioritize service requests, enhancements, and projects within assigned functional areas.
- Collaborate with other HR Systems team members to ensure alignment across systems, processes, and service delivery.
- Participate in security, compliance, governance, and risk management activities related to assigned systems and processes.
- Support reporting, analytics, data quality, process documentation, and business process optimization initiatives.
- Lead the implementation of new modules/features specific to owned functional areas, HR applications, integrations, and process improvement initiatives.
- Drive automation, testing, technology adoption, and continuous improvement efforts within assigned areas of responsibility.
- Participate in automated testing initiatives within assigned functional areas, supporting cross-team testing programs and quality assurance efforts.
- Support module-level reporting within functional areas, in coordination with HR Business Intelligence.
- Support knowledge-sharing, cross-training, and professional development initiatives across the HR Systems team.
- Support special projects and duties as assigned.
Required Skills
- Communicate effectively with technical and non-technical audiences, including HR leadership, IT, vendors, and business stakeholders.
- Ability to engage with senior HR stakeholders to understand business priorities and translate them into system strategies and project recommendations.
- Advanced knowledge of enterprise HR system administration, configuration, and testing involving process automation and AI concepts within HR technology platforms.
- Deep working knowledge of Workday HCM, including configuration, business processes, and security within HR functional areas.
- Ability to manage multiple priorities, projects, and competing deadlines.
- Ability to handle highly sensitive data with confidentiality and integrity.
- Knowledge of Microsoft Office products.
- Strong analytical and problem-solving skills.
Required Education & Experience
- Bachelor’s degree in Human Resources, Information Systems, Business Administration, or a related field.
- 9+ years of experience in HR information systems management or a related field.
- Experience supporting enterprise Workday implementations or enhancements across one or more functional modules.
Preferred Education & Experience
- Experience with Workday Talent Management, Performance, Absence Management, or Time Tracking modules.
- Experience managing HR technology teams or leading functional HR systems projects.
- Familiarity with third-party HR applications that support talent management functions (e.g., HR Acuity, ViDesktop, or similar platforms).
- Experience with automated testing tools for enterprise HR systems.
- Experience in professional services, legal, financial, or consulting environments.
- Knowledge of HR business processes including performance management, talent optimization, absence management, time tracking, and employee development.
Physical Requirements
- Ability to sit or stand for extended periods of time.
- Moderate or advanced keyboard usage.
Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being.
Below are the benefits we offer: comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSAs and HSAs; FSAs for dependent care; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; backup dependent care; senior care planning support; resources for individuals with development disabilities and their caregivers; and paid holidays and other paid time off, including paid leave for new parents.
Holland & Knight is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related conditions, transgender status, and sexual orientation), national origin, age, disability, genetic information, veteran status or any other factor prohibited by law.
Applicants who are interested in applying for a position and require an accommodation during the process should contact ApplicantAccommodations@hklaw.com.
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