We are seeking an experienced Manager, Learning Platforms for a public Biotech company in Redwood City, CA This person will oversee the administration, optimization, and adoption of enterprise learning platforms. This role will serve as the business owner for Workday Learning and LinkedIn Learning, while supporting the rollout and ongoing adoption of Sana Learn within Workday.
The ideal candidate brings advanced hands-on experience with learning management systems, strong analytical and project coordination skills, and the ability to support and enable multiple teams in a collaborative, fast-paced environment. This individual will also leverage AI tools to improve learning resources, streamline processes, and enhance the overall learning experience.
Compensation & Engagement
- 6+ month contract (with room for extension or conversion into full-time)
- Pay Rate: $80-$90/hr (DOE)
- Must have Sana and Workday experience
- Must be able to work onsite at least 4-days a week (Friday’s are remote)
Key Responsibilities
- Manage day-to-day administration of Workday Learning, including course setup, content management, assignments, audiences, communications, completion tracking, and reporting.
- Oversee LinkedIn Learning operations, including LMS integration monitoring, content availability, reporting, troubleshooting, and user adoption.
- Support the rollout and long-term adoption of Sana Learn in Workday, including access administration, user training, and ongoing support.
- Establish consistent learning platform administration standards, processes, documentation, and governance practices.
- Train and support functional learning partners and administrators in managing learning content and platform activities.
- Utilize AI tools such as ChatGPT and Microsoft Copilot to develop and enhance learning materials, resources, and operational processes.
- Partner with HR technology and IT teams on system enhancements, testing, integrations, reporting, and implementation readiness.
- Manage support requests, troubleshoot platform issues, and coordinate technical escalations.
- Analyze platform data, reporting, and user feedback to identify opportunities for improvement and increase adoption.
- Support system releases, new functionality, training initiatives, and ongoing platform optimization.
- Collaborate with cross-functional teams to translate business needs into system requirements and operational solutions.
Required Qualifications
- Bachelor's degree or equivalent relevant experience.
- 7+ years of experience in learning technology, HR technology, learning operations, or a related field.
- Advanced hands-on Workday Learning administration experience is required.
- Experience administering LinkedIn Learning, including LMS integration, reporting, troubleshooting, and adoption.
- Experience with Workday Learning Powered by Sana or a comparable AI-enabled learning platform.
- Proficiency using AI tools such as ChatGPT and Microsoft Copilot to develop and improve learning and operational resources.
- Strong experience with learning platform reporting, data validation, testing, and process improvement.
- Experience training and supporting distributed teams or functional learning administrators.
- Excellent communication, project coordination, problem-solving, and stakeholder management skills.
- Ability to manage multiple priorities, work independently, and drive projects forward in a collaborative environment.
Preferred Qualifications
- Experience with ServiceNow, SharePoint, Egnyte, or other enterprise knowledge management platforms.
- Exposure to talent technology implementations, Career Hub, or talent marketplace platforms.
- Experience working in a regulated biotechnology, pharmaceutical, or life sciences environment.
- Familiarity with GxP and non-GxP learning management requirements.
