Skills
SQL, LDAP, SSL, SSO, PeopleSoft Security, Workday
About
I am a highly successful IT professional with 30+ years of experience in
providing legendary customer service and 20+ years in technical support. I
possess strong organizational, communication and conflict resolution skills. I
have a proven track record for exceeding performance expectations, leading
and motivating customer success focused teams. Extensive knowledge of
PeopleTools and PeopleSoft Portal, security, LDAP, SSO, and Fluid. I am also an
experienced technical trainer and accomplished public speaker. I look forward to
becoming an asset to the success of your organization and will do all that it
takes to learn what is needed to be successful and bring success to my team.
Awards:
Multiple Excellent Service and Outstanding Contributor Awards, Service
Commendation Award, Pacesetter Award, "I am Oracle" Oscar recipient,
Standing Ovation Award, Lifetime Achievement award, as well as many “spot”
awards for going above and beyond.