Skills
• Business/Technical Requirements
• Regulatory Compliance
• Risk Management
• System Integration & Data Flows
• Data Analysis & Reporting
• Agile Transformation
• Risk/Issue Management
• Agile/Scrum Delivery
• Process Automation
• Training & Coaching
• Supplier Management
• Data Governance
About
Senior business systems and technology professional with 10+ years of experience translating complex business and operational needs into functional and technical requirements, system workflows, testing strategies, and scalable technology solutions. Proven partner to business leaders, application teams, architects, developers, QA, product owners, and technology stakeholders across enterprise environments. Experienced in discovery, current-/future-state process analysis, requirements documentation, integration and dependency analysis, UAT, defect management, implementation support, risk identification, and continuous improvement. Strong background in Agile delivery, enterprise governance, data analysis, and workflow optimization, with hands-on experience using Jira, Visio, SQL Server, Tableau, Power BI, ServiceNow, SharePoint, and Microsoft Azure.