HR Operations Manager

The HR Operations Manager leads day‑to‑day HR operations with primary ownership of HR systems (Workday & ADP) and benefits administration. This role partners closely with Payroll and the broader HR team to ensure accurate employee data, compliant processes, and a strong employee experience across the full employee lifecycle.

This position plays a key role in driving continuous improvement across HR workflows, managing vendors, resolving system issues, and delivering meaningful reporting and insights to support business decisions.

Key Responsibilities

Serve as primary owner for Workday (Highly proficient in Workday) and ADP, ensuring data integrity, consistent processes, and effective system utilization
Administer core employee lifecycle transactions, including hires, job and compensation changes, terminations, and organizational updates, in alignment with policy and audit requirements
Partner with HRIS/IT to support workflow configuration, eligibility rules, security roles, and system enhancements; coordinate testing and validation
Manage system updates and releases, including impact assessments, user communications, job aids, and training for HR partners and managers
Own end‑to‑end benefits administration, including eligibility, enrollments/life events, carrier file feeds, billing and premium reconciliation, and employee issue resolution
Manage benefits vendors and broker/consultant relationships; support renewals, plan changes, and service‑level monitoring
Partner closely with Payroll to ensure accurate benefit deductions, arrears/retroactivity handling, audits, and resolution of pay‑impacting issues
Design and maintain HR dashboards and reports (headcount, attrition, tenure, benefits participation, and other workforce metrics)
Evaluate and improve HR processes, documentation, and controls to increase efficiency, accuracy, and employee experience
Develop and maintain HR operational procedures and provide support for handbook and policy documentation as assigned

Qualifications

Bachelor’s degree in human resources, Business Administration, or a related field (or equivalent experience)
5+ years of progressive HR operations experience with significant hands‑on responsibility for HRIS and benefits administration
Demonstrated experience administering Workday (Highly proficient in Workday) and ADP (or similar HRIS/payroll platforms), including troubleshooting, audits, and end‑user support
Strong working knowledge of benefits operations, including life events, carrier feeds, reconciliation, and vendor management
Experience partnering with Payroll on deductions, reconciliations, and pay‑impacting transactions
Strong analytical skills with the ability to develop and interpret HR metrics and reports; advanced Excel skills preferred
Ability to manage multiple priorities in a fast‑paced environment with strong attention to detail
Excellent communication skills and discretion when handling confidential information

Key Skills & Experience

HRIS administration: Workday and ADP data structures, workflows, security concepts, troubleshooting, and user enablement
Benefits administration: eligibility rules, Open Enrollment, carrier feeds, reconciliation, and employee support
Payroll partnership: deduction validation, audits, retroactivity/arrears coordination
Data governance: documentation, approvals, audit trails, and data quality controls
Reporting & analytics: recurring and ad hoc workforce reporting with large datasets
Vendor & stakeholder management: collaboration with brokers, carriers, Payroll, Finance, IT, and HR partners
Project & change management: requirements gathering, testing, communications, training, and adoption
Compliance awareness: familiarity with ERISA, COBRA/ACA processes, HIPAA/privacy considerations
Customer service mindset: responsive, employee‑centric problem solving

Adamas Energy

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