Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

IT Project Manager (Infrastructure)

About the Role

As an IT Project Manager, you will lead infrastructure implementation projects from planning through delivery, ensuring initiatives are completed on time, within scope, and aligned with organizational goals. You’ll collaborate with cross-functional teams to manage timelines, budgets, and technical resources for successful project outcomes.

Responsibilities

Provide project management for multiple concurrent Infrastructure projects developing pragmatic delivery and implementation plans with project resources.
Responsible for adhering to PMO best practices, standards and framework for projects.
Design, develop and maintain a detailed work breakdown of project milestones, deliverables and tasks to be accomplished for the initiative and ensure that tasks are accomplished on time and within budget.
Leads and communicates project scope, goals and responsibilities to project team.
Establish clear project sponsor and stakeholder expectations and engagement model which is then managed throughout the project life cycle.
Proactively lead and manage program tollgates, risks, issues, mitigation plans, dependencies and continuous improvement actions.
Monitors work of technical personnel, such as network, compute and storage engineers, providing support and direction to meet objectives as needed.
Develops and maintains reporting procedures and monitors performance in project control activities; prepares and distributes reports related to project activities, health, risk, issues and budget.
Drive collaboration and accountability with Tower Leads, Service Managers, Global Operations personnel, and Suppliers to develop and implement infrastructure projects in a complete and timely manner consistent with business needs.
All other responsibilities as directed by management.

Requirements

Ten (10+) years’ experience project management experience including developing project schedules, managing team resources, creating work breakdown structures, estimating size and effort for new deployment projects.
Solid understanding of PMO, SDLC and governance best practices.
Ability to effectively apply project management methodologies and enforce project standards.
Self-starter who can dive into complex projects and take it forward with minimal supervision.
Proficient with project management s/w tools as well as other productivity tools including MS Office, Project, Visio, Word, Excel, PowerPoint, Outlook, and SharePoint.
Excellent communications skills (interpersonal, presentation, verbal and written)
Ability to direct and drive complex project efforts to completion.
Strong problem-solving and analytical skills.
Ability to provide competent and proactive leadership.
Ability to establish cross-functional, collaborative relationships with business and technology partners.
Sound business acumen and good judgment.
Ability to negotiate and influence at all levels of the organization.
Flexibility, interest and ability to work in a fast-paced environment on mission critical projects.
Possess excellent technical aptitude and a desire to learn constantly.
Knowledge of infrastructure concepts and experience with managing technology projects; familiarity with ITSM methodologies (e.g. ITIL).
Experience working in an IT outsourcing environment and/or managing IT service provider(s).
Experience implementing projects using Agile methodologies a plus.
PMP and/or Six Sigma certification is a plus.

Flexible Working

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:

Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday.

Working For You

Perks and rewards designed for you:

Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.

Join Us

At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:

Bring your authentic self to work
Grow and thrive, both personally and professionally
Make a difference with our clients, in our communities, and with the millions of people we support
When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $111,573- $130,000.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

Conduent Business Services, LLC

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