VP, Global Client Delivery & Operations

Location: Remote, U.S.-based | Preferred states: AZ, CA, CO, TN, or NC | Flexibility required for Pacific, Eastern, and Singapore time zones

Hiring Salary Range: $150-175k

The Role

EverHive is seeking a Vice President, Global Client Delivery & Operations to own and lead the

company’s global contingent workforce client delivery and success function.

In this newly created role, you will be responsible for delivery performance, client delivery margins, MSP and VMS implementations, program expansion, analytics, compliance, team leadership, continuous improvement, and delivery support during the sales process, including client discovery,

solutioning, demos, and implementation feasibility discussions.

This is a hands-on leadership role. The right candidate can operate strategically while staying

close to the work: setting delivery standards, managing margins, leading complex

implementations, supporting demos and solutioning conversations, improving operating models,

and stepping into client or program issues when needed. This role reports directly to the CEO and leads a team of dedicated workforce professionals.

About EverHive

EverHive is a global contingent workforce advisory and MSP provider that operates differently

than traditional MSPs.

We act as a true extension of our clients’ teams, embedding directly within their organizations

rather than functioning as a separate vendor layer. Our model combines hands-on delivery with

strategic advisory, helping clients implement, scale, and optimize workforce programs across

MSP, SOW, workforce analytics, AOR/EOR, and independent contractor compliance.

We are a nimble, fast-moving, high-performance team with a strong bias toward action. We hold a

high bar for quality, execution, communication, and client outcomes. Our team members must be

thoughtful, articulate, polished, highly organized, and comfortable operating in demanding client-

facing environments.

Key Responsibilities

Delivery Leadership & Margin Ownership

Own EverHive’s global client delivery function across MSP, SOW, workforce analytics, AOR/EOR, and IC compliance programs
Manage client delivery margins, program profitability, delivery quality, and operational performance
Establish and improve delivery standards, operating rhythms, governance models, and client service expectations
Provide leadership visibility into delivery health, client risks, resource needs, and profitability
MSP, Workforce Program & VMS Implementation
Lead end-to-end MSP and contingent workforce program implementations for new and expanding clients
Lead VMS implementations and optimizations across platforms such as Beeline, SAP Fieldglass, Workday VNDLY, Elevate VMS, and Flextrack
Implement operating models, workflows, supplier strategies, onboarding processes, compliance controls, reporting structures, and governance frameworks
Manage project plans, timelines, milestones, risks, dependencies, stakeholder communication, go-live readiness, and post-launch stabilization

Global Client Services Delivery

Ensure high-quality delivery across global client programs, with APAC experience strongly preferred
Drive program expansion, optimization, operational maturity, and service excellence
Act as a senior escalation point for client delivery, implementation, and program performance matters
Operate as an embedded extension of client teams, not a traditional vendor/MSP layer

Analytics, Compliance & Innovation

Drive workforce analytics, KPI reporting, and operational insights across client programs
Use data to identify program improvements, expansion opportunities, compliance risks, supplier performance issues, and margin opportunities
Support AOR/EOR strategies, independent contractor compliance, worker classification, onboarding controls, and global governance
Advance the use of AI, automation, analytics, and modern workforce tools to improve client outcomes and delivery efficiency

Team Leadership, Mentorship & Growth

Lead, mentor, and develop a team of approximately 6 delivery professionals
Build team capability across MSP delivery, implementation, analytics, compliance, client communication, and project management
Create clear expectations, accountability, development plans, and operating rhythms for team members
Coach team members to improve executive presence, client communication, problem-solving, and delivery discipline
Identify skill gaps, provide regular feedback, and support career growth within the delivery team
Act as a hands-on leader in implementations, escalations, client discussions, and operational problem-solving when needed

What Success Looks Like

EverHive’s delivery function operates with structure, speed, quality, and scalability
Client delivery margins are understood, managed, and improved
MSP, workforce program, and VMS implementations are delivered on time and with minimal rework
Clients view EverHive as a trusted strategic partner, not a vendor
Analytics and reporting drive better client decisions and stronger program performance
Compliance, AOR/EOR, and IC governance standards remain strong globally
Program expansion and improvement opportunities are proactively identified and executed

Required Experience

10+ years in MSP, contingent workforce, workforce solutions, and global services delivery
Proven experience leading MSP program implementations, contingent workforce launches, VMS implementations, client expansions, and operational transformations
Experience managing delivery performance, delivery margins, program profitability, or operational efficiency
Strong project/program management experience in fast-paced client environments
Hands-on experience with one or more major VMS platforms, including Beeline, SAP Fieldglass, Workday VNDLY, Elevate VMS, and/or Flextrack
Strong understanding of MSP operations, SOW programs, workforce analytics, AOR/EOR, IC compliance, supplier management, and global workforce governance
Experience supporting programs across APAC, Americas, and/or EMEA, with APAC experience strongly preferred
Experience leading small, high-performing teams in client-facing environments

What We’re Looking For

Functional owner who can lead the full delivery function
Operator-first leader who executes with urgency and accountability
Commercially disciplined leader who understands margins, utilization, efficiency, and scalable service delivery
Strong implementation leader across both MSP programs and VMS platforms
Highly organized project/program manager with strong follow-through• Polished, articulate, thoughtful client-facing communicator
Analytical, detail-oriented, and committed to high-quality execution
Resourceful leader who thrives in fast-moving, high-expectation environments

Why EverHive?

Own and improve the global client delivery function for a boutique contingent workforce advisory and MSP firm
Help scale a company that operates differently than traditional MSPs
Work directly with the CEO and senior leadership
Lead a high-impact function across delivery, implementation, analytics, compliance, operations, and client success
Support client growth through credible delivery input, solutioning, and implementation expertise
Mentor and grow a focused team while raising delivery quality and consistency
Join a fast-moving, client-centric company with high standards and meaningful growth ahead

At EverHive, you will help shape the future of an ever-changing workforce. We take pride in

providing a fun and supportive work environment where our employees can grow and thrive. We

offer competitive compensation packages, comprehensive benefits, and opportunities for career

advancement. If you're ready to join a dynamic and innovative team, apply today! EverHive is

proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal

Opportunity Employer, we never discriminate based on race, religion, national origin, gender, disability or other applicable legally protected characteristics.

EverHive

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