Position Summary:

The Professional Services Project Manager is responsible for leading the planning, execution, and delivery of client-focused projects within the HRIS (Human Resources Information System) technology field. This role involves close collaboration with internal and external stakeholders, providing leadership and guidance to project teams to achieve client objectives. The Project Manager will be vital in managing multiple projects, enhancing client satisfaction, and driving continuous improvement within the professional services team. This Project Manager may also be assigned to manage internal HCM Unlocked projects as part of their overall portfolio.

Essential Duties and Responsibilities:

Project Planning and Management: Develop detailed project plans, including resource allocation, timelines, and milestones, ensuring alignment with client objectives and expectations.

Stakeholder Engagement: Serve as the primary point of contact for clients throughout the project lifecycle, maintaining regular communication and managing expectations.

Budget and Financial Management: Monitor project budgets and financial performance, identifying risks and opportunities and ensuring projects are delivered within financial parameters.

Team Leadership: Lead cross-functional project teams, providing direction, support, and clear guidance to ensure team members understand project goals and responsibilities.

Risk Management: Identify project risks, develop mitigation strategies, and ensure timely issue resolution to avoid project delays or disruptions.

Quality Assurance: Maintain adherence to all QA tasks across all project teams at every defined stage of the project.

Signoff: Ensure signoff by primary stakeholders (client, HCM Unlocked, Vendor, Project teams) at defined stage gates of the project.

Conduct project kickoff meetings with internal and external stakeholders to establish project scope, objectives, and deliverables.

Manage communication and expectations with clients, particularly during HRIS deployments, to ensure alignment throughout the project lifecycle.

Collaborate with technical teams to translate client needs into actionable project plans.

Partner with project managers and technical resources assigned from software vendors when engaged for implementations to coordinate a seamless and successful client experience.

Monitor project progress and adjust resources and timelines as needed.

Maintain comprehensive project documentation and prepare project reports for both clients and senior leadership.

Handle change management processes, communicating and managing any scope, budget, or timeline deviations?effectively.

Manage resource scheduling and coordinate with other departments to ensure appropriate staffing levels for project delivery.

Facilitate meetings, including client reviews, internal team meetings, and post-project lessons learned.

Work closely with the sales and technical teams to ensure project requirements are fully understood and met.

Conduct post-project evaluations to identify areas of improvement and ensure the project achieves the desired outcomes.
Act as the main point of contact for client project-related inquiries and escalations.
Develop and maintain strong relationships with key stakeholders, both internally and externally.

Ensure client satisfaction through proactive communication, issue resolution, and continuous delivery of high-quality services.

Stay up to date on industry trends, best practices, and emerging technologies relevant to the professional services sector.

Minimum Qualifications (Knowledge, Skills, and Abilities):

Bachelor’s degree in business, Project Management, Engineering, or a related field

Demonstrated ability to manage large, complex projects with cross-functional teams and multiple stakeholders, particularly in HR and IT

5+ years of experience in project management within a professional services, consulting, or similar environment

Strong understanding of HRIS platforms (e.g., Paycor, Paylocity, ADP, Workday, UKG, Kronos, SuccessFactors, etc.) and project management methodologies

PMP Certification or equivalent is highly preferred

Proven ability to manage multiple projects simultaneously with varying levels of complexity

Strong understanding of project management methodologies (e.g., Agile, Waterfall)

Experience working with project management tools (e.g., Smartsheet, MS Office, Asana, Monday.com, etc.)
Excellent communication, leadership, and problem-solving skills
Experience working with private equity clients is preferred

Compensation & Benefits:

The salary range for this position is $95,000-$105,000 per year. This range is based on relevant experience, skills, qualifications, and market data, and represents our good faith estimate at the time of posting. We offer a comprehensive benefits package including health insurance (medical, dental, vision, and life), voluntary benefits, pet insurance, retirement plan, and PTO.

Our commitment to an inclusive workplace:

HCM Unlocked is an Equal Opportunity Employer committed to maintaining a workplace that is free from harassment and discrimination of any kind. We value and respect the unique differences of our employees, recognizing that diversity fosters innovation, drives curiosity, and contributes to the overall success of our organization.

We provide equal employment opportunities to all individuals regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability, pregnancy, parental status, genetic information, or any other characteristic protected by applicable laws or regulations. HCM Unlocked is committed to providing reasonable accommodations for applicants and employees with disabilities to ensure equal access to employment opportunities.

HCM Unlocked participates in the E-Verify Employment Verification Program.

HCM Unlocked

Latest Jobs

Project Manager - Remote