What This Role Is

Help individuals and families explore life and health coverage options based on their needs and budget. In this remote, phone-based role, you will connect with people who have requested information, explain available plans, answer questions, and guide them through the enrollment process.

You'll build relationships through follow-up conversations, helping people understand their options and make informed decisions. Training is provided, and a flexible schedule allows you to manage your workday while meeting full-time expectations.

Day to Day

Speak by phone with individuals and families who have requested coverage information

Review available life and health coverage options based on each person's needs and budget

Explain plan features, benefits, and costs in clear, easy-to-understand terms

Guide interested individuals through applications and enrollment

Follow up with people who need additional information or time to review their options

Maintain organized records of calls, questions, and follow-up activity

Qualifications

Strong communication and interpersonal skills

Comfortable speaking with people by phone throughout the workday

Organized, dependable, and consistent with follow-up

Able to explain information clearly and answer questions professionally

Basic computer skills and a reliable home workspace with internet access

Previous experience in customer service, client relations, or other client-facing roles is helpful

Willingness to work in a performance-based compensation structure

What's Offered

Remote work with a flexible schedule

Training and ongoing guidance to learn coverage options and the enrollment process

Warm leads from individuals and families who have requested information

Manager support to help answer questions and develop your skills

Opportunities to advance into mentoring and training roles

Performance-based earning potential, with compensation tied to results

Pay: $67,000.00 - $87,000.00 per year

Benefits:

Flexible schedule
Professional development assistance
Work from home

Work Location: Remote

IAI IT Solution

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