Responsibilities
Kforce's client is looking for a Global Benefits Operations Analyst to drive program administration within the Global Benefits team in San Francisco, CA. The Benefits Program Manager will build operational solutions to enhance employee engagement with benefit programs in the Global Benefits market. You will support the day-to-day activities associated with our biggest Benefit programs. The ideal candidate thrives in a very fast-paced, constantly changing environment. This role is based out of our San Francisco office, however it will be required to partner with team members and stakeholders globally distributed across our regional offices. Duties:
- Work with the Global Benefits team to review payroll files and ensure accurate deductions are taken for international and domestic benefits offerings
- Monitor and report on global benefit program utilization
- Identify pain points in benefit operations
- Remediate issues by either creating and maintaining operations tools or working with product and engineering to correct
- Audit and track benefit eligibility reporting and reconciliation including compliance related processes and reviewing our vendor reports to ensure accuracy
- Triage escalated employee cases and support requests
Requirements
- 3+ years of professional benefits operation or benefits consulting experience
- Experience working in International Benefits (APAC and EMEA)
- Program management experience
Preferred Qualifications
- Experience working with HR enterprise technology solutions; WorkDay experience is a plus
- Prioritization experience supporting multiple work streams and processes in non-growth environments
- Exposure to supporting a broad, diverse employee population
- Ability to work well under pressure, with proven time management skills and the ability to prioritize in a multifaceted environment and coordinate complex information
- Forward-thinking, detailed-oriented and personable
- Excellent written, verbal, and presentation skills
- Self-driven
- Superior organizational skills, integrity and great follow through on tasks
- Willingness to learn and support the broader team, have a roll-up-your-sleeves attitude
- Darwin experience preferred
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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