Our Deloitte Human Capital team helps organizations create value through people performance. We work with clients to reimagine work, the workforce, and the workplace across the enterprise and to transform their HR functions with AI and emerging technology. With the rapid pace of change in today's world, you will help clients answer questions like: How do I access, develop, and motivate my workforce? What should my AI strategy be for the HR function? Do I have the right organization and culture to enable performance? Join our team to make work better for humans and humans better at work.
Work You'll Do
As a Delivery Senior Consultant on the team, you will be responsible for:
- Leading the operations and maintenance (O&M) support for Workday HCM Benefits applications
- Applying expertise of Benefits technical requirements to support ongoing processing, configurations, and compliance-aligned needs
- Resolving incidents and production issues end-to-end, including triage, root-cause analysis, prioritization, and stakeholder communications to meet service levels
- Designing and delivering enhancements (requirements through deployment) to improve Benefits functionality and user experience
- Partnering with functional, technical, and client teams to stabilize operations and drive continuous improvement across the Workday HCM landscape
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The Team
Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Our Insights, Innovation, & Operate offering provides key aspects of our clients' businesses with technology, data, and deep technical and human capabilities. Innovates and delivers creative, industry-centric solutions that streamline work and accelerate speed-to-value.
Qualifications
Required
:
- 5+ years of experience delivering Workday HCM solutions
- 1+ years of application management support (AMS) experience with the Workday Benefits module
- Ability to obtain and maintain the required Workday certification(s)
- Bachelor's degree
- Delivery Center Location & Travel Requirements:
- Hybrid Work Model: Operate under a hybrid system requiring residence within a commutable distance to one of the US Delivery Center locations (Gilbert, Lake Mary, or Mechanicsburg)
- Co-location Expectation: Spend up to 30% of working time co-located at an assigned office for orchestrated opportunities, including projects, practice sessions, training, and Moments That Matter at a Deloitte Delivery Center location, Geo-Hub location, approved site, or project location
- Travel Requirement: Maximum of 10% overnight travel for client or project purposes
- Relocation Requirement: If relocation is necessary, complete the move within 12 weeks from the start date to reside within a commutable distance
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
