Job Description
Must Have Technical/Functional Skills:
Experienced Workday Functional Consultant supporting L2/L3 production support and agile enhancements across HCM modules. Focus on system stability, continuous improvement, and stakeholder alignment.
Key Responsibilities
• Provide L2/L3 support: incident triage, root cause analysis, issue resolution
• Deliver enhancements: configure business processes, security, validations, calculated fields
• Support Workday modules: Core HCM, Benefits, Absence, Time Tracking, Compensation
• Manage releases: impact analysis, regression testing, UAT support
• Support integrations & data validation with technical teams
• Build reports/dashboards ensuring data integrity and access control
• Collaborate with HR, IT, vendors; drive issue resolution and improvements
• Maintain documentation, SOPs, and governance compliance
Required Skills
• 5–8 years Workday functional experience
• Strong AMS (support + enhancement) experience
• Expertise in 2–3 modules (Core HCM, Benefits etc.)
• Experience in BP configuration, security, reporting
• Knowledge of incident/problem/change management
Preferred
• Exposure to integrations (EIB, Core Connectors)
• Agile/Scrum delivery experience
• Workday certification
• Experience in global deployments
Key Competencies
• Strong problem-solving & RCA
• Stakeholder management
